P&C Administrator

　　JOB ID: 121251BR

　　Hanover, Maryland, United States

　　Part time

　　Employee - Permanent

　　Key Responsibilities:

　　Functional Expertise

　　Working collaboratively with the Store Management Team and the Store P&C Business Partner, to deliver the people agenda in Store. This is a generalist role, responsible for all day-to-day P&C administrative activity, with particular focus on:

　　Recruitment

　　• Carry out the pre interview recruitment activity required for Retail Assistant/ non-management roles including uploading/ advertising roles, screening, interview coordination and candidate contact

　　• In conjunction with the Retail Management team, complete the relevant right to work checks and documentation retention steps

　　• Deliver a consistent and engaging candidate experience through the recruitment administration process

　　• Administer the applicant tracking system to include role creation, candidate response and onboarding steps

　　• Liaise with third party contacts for graduate, work placement and/ or temporary resource as required

　　• Participate in recruitment and selection activities for seasonal recruitment events

　　Onboarding and Induction

　　• Administer the onboarding process including contract/offer preparation and payroll/systems set up

　　• Complete the appropriate administrative checks

　　• Organize the relevant workwear and lanyards for new starters

　　• Participate in the delivery of the Primark Induction/ Welcome event for new starters

　　Resource Planning

　　• Responsible for the maintenance of people data

　　• Administer holiday requests in line with Country regulatory requirements

　　• Periodically review holiday balances to ensure colleagues are actively booking holiday

　　• Provide weekly absence reports to Retail Management for review

　　• Support the administration process for Colleague store transfers as required

　　Payroll

　　• Set up new starters/remove leavers on the payroll system and work with third party payroll provider

　　• Complete the daily and weekly payroll activities including a review of the T&A and resolution of any errors with the relevant Colleagues/Managers

　　• Update the T&A/payroll system with relevant absence information and ensure documentation is received and processed in accordance with Country Regulations

　　• Process any payroll adjustments and changes

　　• Work with the P&C Business Partner to administer any levy / subsidy payments

　　• Act as a point of contact for Colleague queries and resolve any issues or concerns

　　Training & Development

　　• Support the delivery of core learning programs via learning platforms and maintain records of learning activity

　　• Maintenance of mandatory learning activity records e.g. first aid, data protection

　　• Carry out administration support for Retail Assistant Succession planning for Retail Management roles

　　Engagement & Well-being

　　• In partnership with the Retail Management team proactively support implementation of events and activities that drive engagement, wellbeing, and a positive Primark culture in store

　　• Responsible for updating all engagement and wellbeing communication on the in-store Notice Boards and in store meeting huddles

　　• Schedule the listening group meetings and support the Store Manager in preparing for and responding to colleagues

　　• Provide administrative support for store recognition activities, including nominations and Store Manager review

　　• Encourage participation in the Primark Engagement Survey and collate completion rates

　　• Support Retail Management to hold colleague conversations on health or well-being issues

　　Performance Management (MYP)

　　• Collate completion of the mid-year and end of year Make Your Primark review process

　　• Provide support to the Retail Management team on the probationary period and performance review process and encourage a culture of feedback

　　• Support the Retail Management team in the administration of the performance review process

　　• Prepare template documentation for the Retail Management team for Probationary periods and Performance Improvement Plans (PIPs)

　　Talent & Succession

　　• Carry out administration support for Retail Assistant Succession planning for Retail Management roles

　　• Provide administrative support during the Retail Management talent review process

　　Employee Relations

　　• Maintain colleague records (paper and electronic) in accordance with Country regulations (GDPR / Data Protection guidelines)

　　• Support Retail Management as a first point of contact on people procedures and absence queries

　　• Preparing template documentation required for ER investigation and outcomes

　　• Responsible for tracking ER cases and recording progress

　　Works Councils/Unions [not applicable to all Countries]

　　• Provide administrative support for Works Council/Union meetings and activities

　　• As required provide note taking support in works council /union meetings

　　Reporting & KPIs

　　• Maintain the people systems that provide reporting and analysis to the Store Manager on people measures and KPIs

　　• Support with completion of Store, Area and Central Office reporting

　　• Administer and collate data from colleague exit interviews

　　• Administer leavers process including the return of Company property

　　• Participate in store audit procedures

　　Business Alignment & Change

　　• Demonstrate an understanding of the overall P&C strategy and purpose

　　• Maintain relationships with the Central P&C team and network effectively with the wider P&C community to share best practice

　　Commercial and Business Impact

　　• Develop understanding of store commercial performance and customer experience

　　• Deliver against company expectations and policy, ensuring good governance and best practice is in place, compliance with regulations and mitigation of risk to the business

　　• Review the administrative aspects of P&C in store and make recommendations where efficiency gains are identified

　　Behavioral Competencies

　　Decision Making

　　• Apply experience and relevant information to support day to day P&C advice and decision making

　　Self-Direction and Agility

　　• Promote a culture of inclusion, optimism, enthusiasm, and mutual support.

　　• Demonstrate resilience and tenacity to overcome any barriers with a flexible and agile approach to changing business needs

　　• Strong organization skills and a natural self-starter

　　Customer Experience

　　• Demonstrate a high level of trust, collaboration, confidentiality, and diplomacy with all Colleagues in the store

　　Innovation

　　• Encourage a culture of continuous improvement and openness to change

　　Technical Requirements of the Role-holder

　　• Experience working as a P&C Administrator or similar role

　　• Attention to detail and accuracy

　　• Excellent organizational skills, with the ability to prioritize well and be flexible in a fast-paced environment with changing demands

　　• Strong communication skills (written and verbal) and effective in communicating clearly and persuasively

　　• Working knowledge of employment legislation and best practice

　　• Good analytical and problem-solving skills and an interest in developing commercial acumen

　　• Retail sector experience desirable

　　Apply

　　ApplySave job