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Payments Specialist - Global HCP/EE Hub
Payments Specialist - Global HCP/EE Hub-March 2024
Poznań
Mar 15, 2026
About Payments Specialist - Global HCP/EE Hub

  Site Name: Poznan Business Garden Pastelowa

  Posted Date: Sep 22 2023

  The Global HCP/EE Hub Payments Specialist provides a service that is high priority in ensuring that GSK continues to comply with internal and external regulations that encompass payments and reporting requirements of HCPs and EEs. The role will be integral to the improvement of efficiencies in the Global Hubs payment processes and deliver consistent and compliant ways of working.

  Key elements of the role:

  Utilizing existing systems tools and ways of working to enable effective, consistent and compliant delivery of vendor creation, vendor change, PO creation and payments requested by the HCP/EE Engagement Hub Specialists

  These include:

  Maintaining and enhancing existing process to support the continued business, ensuring that both system and process remain fit for purpose within a changing external and internal environmentDefining and implementation of quality monitoring frameworks to assure senior management of the delivery of HCP payment and TOV activities in accordance with internal standards and external regulatory and legal requirementsSupport specific core HCP Engagement payment processes for GSK Pharmaceuticals and ViiV Healthcare.

  Responsibilities include: Maintain specific core HCP/EE payment processes specific to enterprise HCP/EE requirements.Maintaining Hub finance policies, SOPS and guidance documents.Delivery of operational support services to support specific HCP/EE payments for cross-border and above country sponsored activity.Maintain documentation compliance and retention to required standards

  Providing tools, templates, systems to enable delivery of process to required standards.Assisting in the delivery of level 1 quality framework (checklists) and support of QA audits (level 2-3).Collating and monitoring of performance metrics/KPIs.Supporting a culture of continuous process improvements through regular end to end process reviews,Provide input into the design of appropriate training programs and materials to support all staff training needs (e.g. e-learning modules, ways of working Navigator pages, process micro-sites, process flows, checklists).Support central (internal and outsourced) shared services in the management and delivery of HCP Engagement activities.

  Responsibilities include:Assist in the continued evolution and development of a hub-based Finance specialist knowledge center accessible to the entire GSK organizationEnsuring customer queries are dealt with in a timely mannerEnsuring payment requests are raised within the approved timelines and TOVs are tracked and reported accurately in finance systems.Monitoring service parameters including deliverables, timelines, quality and cost.Ensuring delivery of services according to agreed standards.Assisting in the review and continuous improvement of services to meet business and customer needs. Why you?

  Qualifications & Skills:Pharma Industry experienceFinance process (e.g. accounts payable or receivable) experienceWorking knowledge of HCP transparency and disclosure reportingIntermediate Excel skillsKnowledge of R&D clinical development and/or medical affairsTechnical support specialists experienceAbility to work effectively with stakeholders across multiple functions and geographies to deliver a consistent approach.Self-motivated; works as part of a highly matrixed global teamFluent English is a must How you will be rewarded: We are a high performing talented team who support our businesses in making the right decisions and driving GSK Finance towards best-in-classCareer with purpose - whatever it is you're doing, you'll be sharing our mission to improve the quality of human life, by enabling people to do more, feel better and live longerPossibility of developing within the role and company's structureAdditional benefits (bonus plan, medical care, life insurance, pension scheme, sports card, recreation allowance, social fund)CIMA/ACCA qualification support (Approved Employer)Access to newest technologies and solutions60% remote work available based on the agreement with Line ManagerIntegration eventsCareer at one of the leading global healthcare companiesSupportive & friendly working environmentCorporate culture based on our values: patient focus, integrity, respect and transparency#LI-GSK

  #LI-HYBRID

  Inclusion & Diversity at GSK:

  Inclusion and diversity at GSK are key for our success. Here, you will thrive through bringing your unique experiences to both our company and the recruitment process. We want you to be you, feel good and keep growing your career.

  GSK is an Equal Opportunity and Affirmative Action Employer. Applicants will travel through a transparent recruitment journey that adheres to all required employment standards and regulations. Beyond this, we commit to our values of integrity and respect towards every applicant.

  We want to hear from you and support with any adjustments that you may require during the recruitment process. Please get in touch with our Recruitment Team ( [email protected] ) to further discuss this today.

  We will request equal opportunities information from you and whilst disclosure is optional, we encourage you to be open, enabling us to monitor the inclusivity of our recruitment practices for the benefit of everyone. Your data will remain confidential, is never shared with our Hiring Managers and never affects the status of your application. *Local restrictions/legal requirements

  Why Us?

  GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030.

  Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We're committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce.

  If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US).

  GSK is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

  Important notice to Employment businesses/ Agencies

  GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

  Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit GSK's Transparency Reporting For the Record site.

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