Site Name: Poznan Business Garden Pastelowa
Posted Date: Sep 22 2023
The Global HCP/EE Hub Payments Specialist provides a service that is high priority in ensuring that GSK continues to comply with internal and external regulations that encompass payments and reporting requirements of HCPs and EEs. The role will be integral to the improvement of efficiencies in the Global Hubs payment processes and deliver consistent and compliant ways of working.
Key elements of the role:
Utilizing existing systems tools and ways of working to enable effective, consistent and compliant delivery of vendor creation, vendor change, PO creation and payments requested by the HCP/EE Engagement Hub Specialists
These include:
Maintaining and enhancing existing process to support the continued business, ensuring that both system and process remain fit for purpose within a changing external and internal environmentDefining and implementation of quality monitoring frameworks to assure senior management of the delivery of HCP payment and TOV activities in accordance with internal standards and external regulatory and legal requirementsSupport specific core HCP Engagement payment processes for GSK Pharmaceuticals and ViiV Healthcare.
Responsibilities include: Maintain specific core HCP/EE payment processes specific to enterprise HCP/EE requirements.Maintaining Hub finance policies, SOPS and guidance documents.Delivery of operational support services to support specific HCP/EE payments for cross-border and above country sponsored activity.Maintain documentation compliance and retention to required standards
Providing tools, templates, systems to enable delivery of process to required standards.Assisting in the delivery of level 1 quality framework (checklists) and support of QA audits (level 2-3).Collating and monitoring of performance metrics/KPIs.Supporting a culture of continuous process improvements through regular end to end process reviews,Provide input into the design of appropriate training programs and materials to support all staff training needs (e.g. e-learning modules, ways of working Navigator pages, process micro-sites, process flows, checklists).Support central (internal and outsourced) shared services in the management and delivery of HCP Engagement activities.
Responsibilities include:Assist in the continued evolution and development of a hub-based Finance specialist knowledge center accessible to the entire GSK organizationEnsuring customer queries are dealt with in a timely mannerEnsuring payment requests are raised within the approved timelines and TOVs are tracked and reported accurately in finance systems.Monitoring service parameters including deliverables, timelines, quality and cost.Ensuring delivery of services according to agreed standards.Assisting in the review and continuous improvement of services to meet business and customer needs. Why you?
Qualifications & Skills:Pharma Industry experienceFinance process (e.g. accounts payable or receivable) experienceWorking knowledge of HCP transparency and disclosure reportingIntermediate Excel skillsKnowledge of R&D clinical development and/or medical affairsTechnical support specialists experienceAbility to work effectively with stakeholders across multiple functions and geographies to deliver a consistent approach.Self-motivated; works as part of a highly matrixed global teamFluent English is a must How you will be rewarded: We are a high performing talented team who support our businesses in making the right decisions and driving GSK Finance towards best-in-classCareer with purpose - whatever it is you're doing, you'll be sharing our mission to improve the quality of human life, by enabling people to do more, feel better and live longerPossibility of developing within the role and company's structureAdditional benefits (bonus plan, medical care, life insurance, pension scheme, sports card, recreation allowance, social fund)CIMA/ACCA qualification support (Approved Employer)Access to newest technologies and solutions60% remote work available based on the agreement with Line ManagerIntegration eventsCareer at one of the leading global healthcare companiesSupportive & friendly working environmentCorporate culture based on our values: patient focus, integrity, respect and transparency#LI-GSK
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Inclusion and diversity at GSK are key for our success. Here, you will thrive through bringing your unique experiences to both our company and the recruitment process. We want you to be you, feel good and keep growing your career.
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Why Us?
GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030.
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