Req #: 230275

　　Department: UWMC NORTHWEST - FIN ADMITTING & ED REGISTRATION

　　Posting Date: 01/18/2024

　　Closing Info: Closes On 02/16/2024

　　Salary: $22.46 - $32.67 per hour

　　Shift: Night Shift

　　Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-summary-classified-staff-greater-than-half-time-20220908_a11y.pdf)

　　UW Medical Center-Northwest Financial Admitting and ED Registration has an outstanding opportunity for a Patient Services Specialist 2 to join us in our ED Registration department.

　　WORK SCHEDULE

　　75% FTE, Nights

　　8:00 pm - 6:30 am

　　Fridays, Saturdays, Sundays POSITION HIGHLIGHTS The Patient Services Specialist 2 performs a variety of admitting department tasks including but not limited to: patient registration, general clerical support, customer service, and operating the switchboard.Be a part of a team dedicated to supporting UW Medicine where Patients Are First. PRIMARY JOB RESPONSIBILITITES

　　Greets, direct, and assist all patients and visitors in a friendly, welcoming, and professional manner

　　Ensures patients understand admission policies and procedures

　　Coordinate obtaining interpreters for patients as appropriate

　　Performs admitting or pre-admitting procedures upon arrival of patients to include register patients; verify, collect, and update demographic and financial information by appropriate means

　　Determine eligibility for care by use of payer web portals and phone inquiries

　　Collect co-payment or other patient liabilities.

　　Respond to patient questions; provide directions to specified areas such as clinics, units, ancillary and support departments, parking and eating facilities

　　Assist patients in accessing hospital and community services by consulting and making referrals to appropriate resources

　　Promptly and courteously answer all calls through Medical Center switchboard

　　Implements emergency procedures calmly, efficiently, and accurately

　　Assist in orienting and training new staff as assigned REQUIRED POSITION QUALIFICATIONS High School graduation or equivalent AND one year of healthcare, administrative, or customer service experience OR equivalent education/experience. ABOUT NORTHWEST UW Medicine - Northwest is a full-service, non-profit community hospital, offering comprehensive medical, surgical and therapeutic services. With 281 beds, more than 1900 employees and a world-class medical staff, we provide innovative, technologically advanced care on a patient-friendly, easy-access campus just north of Seattle. We're proud of the acclaim we've received for our excellence in patient care and safety. Among the local, regional and national recognition we've received are: The Distinguished Hospital for Clinical Excellence Award; The Emergency Medicine Excellence Award; The Stroke Care Excellence Award; Winner of the HealthGrades Distinguished Hospital Award for Patient Safety for the last three years in a row, we’re also one of the safest places to get care – among the top 5% in the country. ABOUT UW MEDICINE - A HIGHER DEGREE OF HEALTHCARE UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

　　All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

　　Become part of our team. (https://www.uwmedicine.org/about/career-opportunities) Join our mission to make life healthier for everyone in our community.

　　University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.