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Patient Services Associate (PSA) | 32 hours per week | Emergency Department
Patient Services Associate (PSA) | 32 hours per week | Emergency Department-March 2024
West Burlington
Mar 31, 2026
About Patient Services Associate (PSA) | 32 hours per week | Emergency Department

  Minimum Hiring Wage:

  From $16.5 per hour

  Job Details:

  $2,500 Sign On Bonus for Qualified Candidates

  Scheduled Hours: 3:30pm-12:00am

  Job Description:

  Front registration PSA.

  Provides basic patient care under the direction of a licensed nurse. Serves as the patient’s ‘Personal Care Champion’ by assisting them with activities of daily living. Greets patients at night, assists with patient placement, and assists with patient flow initiatives and room turnover. Perform clerical and reception duties utilizing knowledge of medical terminology. Duties include answering telephones, reviewing physician order and various health care documents, completing order entry. Conduct patient interviews to verify demographic and insurance information necessary for the patient and third party payers, assures compliance with all state and federal rules/regulations pertaining to insurance carrier, and gathers signatures for required forms. Other duties as assigned to ensure patient access management and to maximize the revenue cycle. Provides clerical support to internal and external departmental customers and assists the RN as directed with high quality care to the following patient populations: Neonate, Pediatric, Adolescent , Adult, Geriatric

  Qualifications:

  Required:

  Iowa Certified Nurse’s Aide

  Preferred:

  Proficient using computer

  Benefits:

  We are excited to offer an aggressive compensation and benefits package for qualifying positions, which includes:

  Competitive base pay

  Matching retirement programs

  Health, Dental and Vision plans

  Health Savings and Flexible Spending Accounts

  Employee discounts including car rental, cell-phone plans

  Employer-paid, Long-Term Disability, Life, and AD&D

  Paid time off (PTO)

  Education Assistance Program

  Employee Assistance Program

  Employee Referral Bonus Program

  Discounted cafeteria meals

  Paid Parental Leave

  Employee Service Recognition program

  Voluntary plans including: Life, AD&D, Short-Term Disability, Critical Illness, Accident, Insurance, and Hospital Indemnity

  Great River Health and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

  If you would enjoy working in a dynamic environment and you are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today. We are an equal-opportunity employer.

  Contact a member of our Talent Acquisition team at [email protected] ([email protected])

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