“Improving the lives of those with chronic care diseases while providing solutions to our customers."

Looking for a new opportunity? At Rick's Medical Supply, a SuperCare Health company, you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying.

Essential Duties:

Under the general supervision of the ROM, The Patient Service Technician is responsible for the delivery, set-up, patient education, and pick-up of Durable Medical Equipment. Patient Service Technician are responsible for keeping organized with delivery/pickup tickets along with updated Delivery Track on unsuccessful successful deliveries made.

Responsibilities:

Reports to work daily and is ready to work at the scheduled start time

Must wear all safety equipment (i.e. back support and steel toed shoes)

Works On-Call assignment as needed or scheduled coinciding with the Saturday schedule

Responsible for providing CPAP, Pulse Ox, Mask Fitting and any other oxygen/DME equipment under supervision of Respiratory Therapist

Completes initial Respironics/ResMed training program which includes annual competency assessment

Provides patient education as part of the patient care activity according to the patient need

Delivers respiratory, medical equipment and supplies to patients or clients

Maintains current and update knowledge of respiratory and home care equipment

Performs equipment set ups in a timely and professional manner

Presents Rick's Medical Supply /SuperCare through professional personal appearance and patient care activities

Completes delivery and pick-up paperwork promptly and accurately, ensuring all serial numbers are listed and all paperwork is scanned into system

Assists, when necessary, the pulling of equipment and supplies from the warehouse as ordered on patient delivery tickets

Loads equipment, oxygen systems, and related supplies on to a delivery vehicle

Must be familiar with all applicable laws and regulations as they pertain to setting up respiratory Equipment

Manages all orders on route sheet and Delivery Track, delivers via company vehicle; equipment to meet ETA given

Communicates back with dispatch and or patient if ETA cannot be met

Adds necessary notes into Delivery Track on type of delivery

Works with patient to solve a variety of problems, thereby acting as a company field representative (i.e. reverse demonstration process)

Able to identify and label contaminated equipment that is picked up to be brought back to location

Contaminated (bloodborne pathogen exposed): equipment that has any bodily fluids or has been in an insect/rodent infested environment

Adhere to Rick's Medical Supply /SuperCare Health's company policy/procedure on picking up contaminated labeled equipment

Bag equipment in bag

Transfer equipment back to location

Unload and place equipment in “Dirty” (quarantine) designated area

Responsible for attempting to successfully pick up rental equipment, as directed, follows policies pertaining to all equipment being returned

Responsible for unloading of company vehicle, ensure all returned/picked up equipment is placed in proper designated area with pick up order attached

Must complete a physical inspection of vehicles and document daily

Promotes teamwork among team members which includes but is not limited to assisting other locations as needed

Performs warehouse and office maintenance tasks as required

Performs any other duties that may be requested by Supervisor or Management

Understand and adheres to all of Rick's Medical Supply/SuperCare Health company policies

To remain knowledgeable to date on all products

Maintain a professional, safe, and clean work environment and vehicle

Schedule- varying start times

On Call if applicable-Includes rotational holidays, weekdays, and weekends

Fundamental Computer Skills

Extensive travel via company vehicle required to patient's homes and/or delivery address for set-ups and recurring deliverie

Qualifications:

Must be 21 years of age

Valid Driver's License

DOT certification (optional)

Education and or Experience:

Graduate from Accredited High School or college

Team player-ability

Reliable and Responsible

Detailed oriented

Strong organizational skills

Benefits:

Medical

Dental

Vision

Flexible Savings Account

401K

Voluntary Life Insurance

Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day.

Perks:

Paid Training

Paid Time Off

Sick Time

Use of Company Vehicle

Growth Opportunities

Employee Referral Reward Program

Employee Discount Program

What Rick's Medical Supply is About

"We treat our customers like family. Rick's Medical Supply, Inc. has been the source for medical supplies and equipment in the Roseburg, OR area for over forty years because of our superior commitment to provide you with the absolute best in product quality and customer service. Our highly trained staff will help you make the best choices for your needs, while providing you with friendly service and expert advice. Every effort is made to ensure that your experience is as pleasant and efficient as possible. Stop by and see us! Our business is your good health."

Connect With Us!

Company Website https://ricksmedical.com/

Company Business Hours - 8:30 AM – 5:30 PM PST

LinkedIn https://www.linkedin.com/company/rick-s-medical-supply/

Facebook https://www.facebook.com/ricksmedicalsupply

Cassandra Cooper - Talent Acquisition LinkedIn