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Patient Service Specialist Rockford
Patient Service Specialist Rockford-December 2024
Rockford
Dec 15, 2025
About Patient Service Specialist Rockford

  Patient Service Specialist- Rockford

   

  Job ID 276059  

   Location  US-MI-Rockford  

  Experience (Years) 1  

  Category Administrative - Administrative Services  

   Street Address  11561 Edgerton Avenue NE  

   Company  NovaCare Rehabilitation  

  Position Type Full Time RegularOverview

   

  Patient Service SpecialistFull Time Front Desk opportunity!!!When patients enter our center in Rockford, MI we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.Schedule:Center Location: Rockford, MIType of Employment: Full TimeHours: Monday-Friday between 7am-4pm, 8am-5pm, or 9am-6pmPay range is $15.00-$17.00/hour 

   

  Responsibilities

   

  We are actively seeking candidates who are adaptable and flexible, patient-centric, exceptional communicators, detail-oriented and team players.In this role, typical responsibilities include the following:Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visitSchedule patient appointments in person or over the phoneRegular communication with parties including, but not limited to: attorney offices, insurance companies, translation companies, market operational leaders and business development teamCollect co-pays from patients, manage payer approvals and conduct insurance authorizations and verificationsProvide patients with pertinent information about their next appointment as they check outRespond to requests for information from patients, providers, and coworkers

   

  Qualifications

   

  Minimum Qualifications:High School Diploma or GEDPreferred Qualifications:Ability to use all necessary office equipment (faxes, copiers, computers, telephones, etc).Ability to type 40 words per minutePhysical Requirements:Ability to walk, stand, bend, and reach consistently throughout a work day/shiftAppropriate manual dexterity to enable typing (including10-key) throughout a work day/shiftAbility to lift up to 25lbs, safely, from ground to waist using proper body mechanicsAbility to carry office supplies up to 10lbsVisual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written directionAbility to speak and hear sufficiently to understand and give directions

   

  Additional Data

   

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  Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law. 

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