Patient Service Specialist- Float

　　Job ID 272547  

　　 Location  US-MI-Walled Lake  

　　Experience (Years) 0  

　　Category Administrative - Administrative Services  

　　 Street Address  55 North Pond Drive  

　　 Company  NovaCare Rehabilitation  

　　Position Type Full Time or Part TimeOverview

　　Patient Service SpecialistFront Desk operationsNovaCare is looking for someone that is interested in Part Time and moving into Full Time.We have a few clinics that needs support in having someone that can move around for now. Fill in and get experience.Most likely there will be hours for full time very soon.Must be willing to travel to all locations to start.FentonFerndaleHollyLake OrionLivoniaMilfordRochester HillsWalled LakeWarrenWaterfordWest BloomfieldWestlandTraining is held in Holly and/or Fenton- this would consist of travel to one of thos clinics for two weeks while being trained.When patients enter our center in Walled, Michigan we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.Details:Center Location:Type of Employment: Part Time---into Full TimeSchedule: Float schedulePay range is starting at $15.00 and commensurate with experience

　　Responsibilities

　　We are actively seeking candidates who are adaptable and flexible, patient-centric, exceptional communicators, detail-oriented and team players.In this role, typical responsibilities include the following:Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visitSchedule patient appointments in person or over the phoneRegular communication with parties including, but not limited to: attorney offices, insurance companies, translation companies, market operational leaders and business development teamCollect co-pays from patients, manage payer approvals and conduct insurance authorizations and verificationsProvide patients with pertinent information about their next appointment as they check outRespond to requests for information from patients, providers, and coworkers

　　Qualifications

　　Minimum Qualifications:High School Diploma or GEDPreferred Qualifications:1 Year Front Desk experienceHealthcare experienceAbility to use all necessary office equipment (faxes, copiers, computers, telephones, etc).Ability to type 40 words per minutePhysical Requirements:Ability to walk, stand, bend, and reach consistently throughout a work day/shiftAppropriate manual dexterity to enable typing (including10-key) throughout a work day/shiftAbility to lift up to 25lbs, safely, from ground to waist using proper body mechanicsAbility to carry office supplies up to 10lbsVisual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written directionAbility to speak and hear sufficiently to understand and give directions

　　Additional Data

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