Job Description

　　Founded in 1921, Straub Medical Center includes a 159-bed hospital in Honolulu, a network of neighborhood clinics and a visiting specialist program that reaches throughout the state of Hawai'i. With over 200 physicians who are leaders in their fields, Straub provides its patients with diagnoses and treatments for more than 32 different medical specialties, including bone and joint, heart, cancer, endocrinology/diabetes, family medicine, gastroenterology, geriatric medicine, internal medicine, vascular and urology. Straub is home to the Pacific Region’s only multidisciplinary burn treatment center. The hospital consistently brings new technologies and innovative medical practices to Hawai'i, such as minimally invasive cardiac surgery and total joint replacement.

　　The Straub Doctors On Call program provides quality health care in Waikiki to both residents and visitors. We offer a broad range of non-emergency medical care at two locations in Waikiki: the Hilton Hawaiian Village and Sheraton Princess Ka‘iulani Hotel, including 24-hour physician services, laboratory and X-ray imaging. In addition, Doctors On Call offers a full spectrum of occupational health services such as physical examinations, drug tests, worker's compensation care and immunizations. Our physicians are assisted by a full staff of nurses, accredited technicians and patient service representatives who are fluent in Japanese and English.

　　As a Patient Service Representative, you will help to ensure that Straub patients and their families receive warm, friendly and considerate assistance at our hospitals and clinics. You will act as the liaison between patients of all ages and the professional staff by overseeing more complex clerical and reception responsibilities and assisting in administrative tasks, as well as assisting with the scheduling of OR procedures and diagnostic preparation. We are looking for someone sensitive and helpful, with excellent communication and customer service skills, ability to work effectively under minimal supervision, and a commitment to delivering the highest quality health care to Hawai‘i’s people.

　　Location: Straub Medical Center, Honolulu, HI

　　Work Schedule: Day/Evening - 8 Hours

　　Work Type: Full Time Regular

　　FTE: 1.000000

　　Bargaining Unit: Non-Bargaining

　　Starting Hourly Rate: 23.46

　　Exempt: No

　　Minimum Qualifications: High school or equivalent. One year of clerical support in a heathcare setting or related experience. Basic computer skills. Fluent in Japanese.

　　Preferred Qualifications: Read and write Japanese. One (1) year or greater experience in related field.

　　EOE/AA/Disabled/Vets

　　Hawai‘i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. The pay rate, if displayed, is the minimum hourly rate for the position. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.

　　Position Patient Service Rep - Docs on Call, Sheraton

　　Category Administrative

　　Employment Type Employee

　　Location Straub Medical Center, Honolulu, HI

　　Req ID 24057