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Patient Service Facilitator
Patient Service Facilitator-June 2024
New York
Jun 23, 2025
ABOUT NORTHWELL HEALTH
At Northwell Health, our 80,000+ Health Raisers are raising the standard of care for all in the New York metro area.
10,000+ employees
Healthcare
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About Patient Service Facilitator

  Req Number 108394

  Job Responsibility

  Greets patients and significant others upon arrival. Directs patients and visitors to the appropriate area. Acts as liaison between the Operating Room, PACU and significant others while patient is in the Operating Room or PACU: Gathers information about patient status. Provides reassurance to patient/visitors. Immediately communicates clinical concerns to clinical team member.

  Covers some responsibilities of the unit receptionist and/or nursing attendant, as needed.

  Coordinates patient visitor, ensuring patient's privacy. Accompanies individuals, as needed.

  Assists patients in accessing hospital services not directly available at the unit level.

  Attends and actively participates in the unit staff meetings.

  Performs related duties as required.

  *ADA Essential Functions

  Job Qualification

  High School Diploma or equivalent, required.

  Minimum of one (1) year related work experience. Support service experience in a healthcare setting, preferred.

  Excellent verbal communication and interpersonal skills, required.

  Problem solving skills, required.

  *Additional Salary Detail

  The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

  The salary range for this position is $24.92-$27.37/hour

  It is Northwell Health’s policy to provide equal employment opportunity and treat all applicants and employees equally regardless of their age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.

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