Patient Registration Specialist I - Revenue Cycle Financial Clearance

　　Galveston, Texas, United States

　　New

　　Business, Managerial & Finance

　　UTMB Health

　　Requisition # 2400295

　　Required Education/Experience:

　　High School Diploma or equivalent and 1 year experience with billing, financial screening, insurance verification, collections, and/or customer service

　　Job Summary:

　　This position facilitates access to UTMB services for new and returning patients, coordinates financial arrangements including financial screening and communicates with patients, referral sources, and the treatment team regarding patient access and financial issues.

　　Essential Job Functions:

　　Perform and master COR, ED, Admitting Registrations functions as defined in each area’s customized CBO tool

　　Verifies all patient demographic, insurance coverage, benefits, and authorization requirements for all services

　　Screens patient for financial responsibility and possible cash collections

　　Determines potential reimbursement sources available to the patient and directs patient toward financial assistance programs

　　Determines and collects appropriate deposit

　　Facilitation of referrals/prior authorizations

　　Eligibility determination of third-party programs

　　Serves as information resources for patients, physicians, nurses, and other health care professionals by providing accurate and currently applicable information to accomplish patient satisfaction and maximum reimbursement

　　Individual department specific knowledge and training of ABN and PPA agreement forms

　　Meets minimum job performance standards for successful probationary and annual review, or as needed on an individual basis

　　Demonstrate ability to maintain Registration Quality Assurance (Q/A) expectations as defined by specific departmental area as measured monthly and annually on performance review, scoring includes any errors reported via internal and outside sources not included in random Q/A process

　　Errors are to be corrected (or acknowledged) and returned within designated timeframe and will be monitored for excessive delayed response and compliance as monitored continuously and on annual performance review

　　Demonstrate ability to maintain acceptable Productivity Standard as defined by specific departmental area and measured monthly and annually on performance review

　　Reads and applies all announcements and relevant communications related to job duties as observed and monitored by Q/A process

　　Assists in the training and mentoring of new employees

　　Prioritizes and completes all work in an accurate, effective and efficient manner

　　Participates in team meetings/activities and supports the philosophy and goals of the team, department, and UTMB

　　Excellent Customer Service Skills

　　Perform all other duties as assigned

　　Work Schedule:

　　Monday - Friday 8:00am - 5:00pm

　　Salary Range:

　　Actual salary commensurate with experience.

　　Equal Employment Opportunity

　　UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a VEVRAA Federal Contractor, UTMB Health takes affirmative action to hire and advance women, minorities, protected veterans and individuals with disabilities.

　　Compensation