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Patient Intake Representative: 26 Queen St, Worcester MA
Patient Intake Representative: 26 Queen St, Worcester MA-May 2024
Worcester
May 13, 2025
ABOUT LABCORP
Headquartered in Burlington, NC, Labcorp operates in 60 countries and territories across the globe.
10,000+ employees
Healthcare, Healthtech
VIEW COMPANY PROFILE >>
About Patient Intake Representative: 26 Queen St, Worcester MA

  At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!

  We are currently seeking a Patient Intake Rep (Office Support). Our Patient Intake Representatives are the face of the company and are the point of contact for our patients. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!

  Work Schedule: Monday - Friday 7:00 am – 3:30 pm and rotating Saturdays

  Work Location: Worcester MA

  Benefits: All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable. For more detailed information, please click here (https://cdn.phenompeople.com/CareerConnectResources/COVAGLOBAL/documents/Labcorp-Benefits-TheWayWeLive-1659629596356.pdf) .

  Job Responsibilities:

  Schedule patient appointments and greet patients upon appointment arrival

  Ensure a welcoming environment for all patients and visitors

  Assist patients with registration and check in procedures

  Data entry of patient demographics and billing information

  Verification of insurance coverage and collect/post payments to patient accounts

  Collect and prepare specimens for testing and analysis when needed

  Call physician offices to confirm the accuracy of test orders

  Monitor and log patient wait times on a regular basis

  Notify the supervisor of any patient issues in a timely manner

  Promote and provide information about LabCorp patient services

  Manage office supplies to ensure proper inventory levels

  Open and close the office when required

  Perform administrative and clerical duties as necessary

  Requirements:

  High School Diploma or equivalent

  1 year patient facing healthcare experience required

  Previous or current Labcorp experience is highly preferred

  Experience working in a team environment

  Strong data entry and organizational skills

  High level of attention to detail

  Proficient in MS Office

  Flexibility to work overtime as needed

  Ability to pass a standardized color blind test

  If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!

  Labcorp is proud to be an Equal Opportunity Employer:

  As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.

  For more information about how we collect and store your personal data, please see our Privacy Statement (https://www.labcorp.com/hipaa-privacy/web-privacy-policy) .

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