Title Patient Check-in Specialist Category Patient Financial Services Location Golden Valley Full-Time/Part-Time Full-Time Shift Days Work schedule Req Number PAT-24-00002 Open Date 1/23/2024 Description As a Patient Check-In Specialist, you are the first point of contact with patients as they walk in our doors. Your friendly, warm greeting can help to put them at ease. This position is an integral part of our healthcare team! DESCRIPTION: On behalf of MCN patients and providers, this position's responsibilities consist of activities that best prepare a patient to see a provider at MCN. Duties include but are not limited to the following: Gather and confirm patient information prior to a patient's scheduled appointment including patient demographics, medical information/continuity of care documents, test results, health & history questionnaires, etc. Information is input into the patient's chart via data entry or scanning. Verify patient insurance via real-time eligibility system and enter data into practice management system. Check-in patients as they arrive for their medical appointments. Greet patients warmly, take patient photos, verify demographics and insurance information and collect copays as needed. Scan outside records the patient may bring to the visit. May cover check-in responsibilities at other MCN locations on occasion. Monitor provider schedules and verify insurance on upcoming patient appointments. Position Requirements Minimum Education and Experience: High School graduate or GED equivalent. At least one year of previous medical office experience; experience with chart prep, Medical Records and insurance highly desired (e.g., Patient Access Specialist or Automated Medical Records Clerk). Minimum Knowledge, Skills and Abilities: Patient centered; strong customer service orientation. Excellent communication and interpersonal skills. Accurate and precise reading and writing skills. Ability to work independently, exhibit mature judgment and make sound decisions. Knowledge of medical insurances, medical terminology and ICD-10/CPT coding. Ability to handle confidential information with the utmost judgment and discretion. Proficiency with MS Office, including Word, Excel and Outlook. Proficiency with Practice Management System. Ability to handle multiple priorities and deadlines. About the Organization Founded in 1955, the Minneapolis Clinic of Neurology is well known for the expertise we provide to patients who suffer from neurological diseases and disorders, including Multiple Sclerosis, Parkinson's, Alzheimer's, Epilepsy, ALS, sleep disorders, stroke, headache and neck pain, and many others. Comprised of approximately 70 healthcare providers, MCN employs over 230 people in five locations throughout the Twin Cities area. With lots of longevity, we are proud to say 40% of our physicians and staff have worked at the Clinic for 10 years or longer. Employees cite the "family friendly" environment and great benefits as reasons to work for the clinic. We provide a competitive salary and comprehensive benefits package that includes very generous retirement programs. EOE Statement The Minneapolis Clinic of Neurology, Ltd., does not discriminate in hiring or employment on the basis of race, color, creed, religion, marital status, familial status, disability, veteran status, genetic information, status with regard to public assistance, sexual orientation, national origin, age, sex, or any other protected-class status. This position is currently accepting applications. MCN is an Affirmative Action/Equal Opportunity Employer.