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Patient Care Technician (PCT) - ER Behavioral Health
Patient Care Technician (PCT) - ER Behavioral Health-January 2024
Norwich
Jan 17, 2026
About Patient Care Technician (PCT) - ER Behavioral Health

  Work where every moment matters. Every day, over 37,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. Join us at Backus Hospital as we live our values every day. As part of Hartford HealthCare we create a better future for healthcare in Connecticut and beyond. By embodying these values we have become nationally respected for patient care and most trusted for personalized coordinated care. Come be part of something special! For more than 118 years, Backus Hospital has been the primary source of healthcare services for much of Eastern Connecticut. We are home to the only trauma center in New London and Windham counties, and are the only area hospital with LIFE STAR helicopter services. We deliver and coordinate a continuum of high-quality healthcare with the goal of improving the health of our communities. _Job Summary:_ Under the supervision of a Nurse Leader and the direction of the Registered Nurse, the Patient Care Tech 1 is responsible for performing specific duties that support patient care, which includes direct and indirect patient care activities that are essential to providing a safe and efficient care environment. This position performs selected interventions and activities that contribute to providing comprehensive care to patients in accordance with all existing regulatory and hospital standards, policies, and procedures. In addition, along with the care team, this position is responsible for ensuring a positive patient experience. This entry level position performs in a high activity work environment with multiple priorities and necessitates flexibility in scheduling. _Additional responsibilities and career advancement opportunities are available through a clinical ladder for Patient Care Techs based on experience, skillsets, and certifications held._ * Current C.N.A. or E.M.T certification required, additional training will be provided on-site. * Successful completion of PCT specific Hartford Healthcare orientation. * Certified BLS Provider credentialed from the American Heart Association (AHA) obtained within 2 months (60 days) of hire date. * Ability to demonstrate cultural sensitivity in all interactions with patients/families and co-workers. * Must be able to read and understand oral and written instructions, and effectively communicate information in English. * Flexibility to respond to changes in work schedules as necessary or as requested. _Preferred: ___ * o High school diploma or GED o Some relevant experience o Current certified BLS Provider credentialed from the American Heart Association (AHA) We take great care of careers. Hartford Healthcare provides eligible employees with an extensive benefits package and all the benefits of working with a top notch organization: * Medical and dental benefits * 401(k) plan with employer match * Generous paid time off with accrual starting on the date of hire * Discounts on services, products and optional coverages – movie tickets, pet insurance, travel and more! With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment. *Job: Behavioral Health / Psychiatry *Organization: Backus Hospital *Title: *Patient Care Technician (PCT) - ER Behavioral Health Location: Connecticut-Norwich-Backus Hospital (10309) Requisition ID: 23165591

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