Description

Patient Care Coordinator!

We are offering a contract to hire employment opportunity for a Patient Care Coordinator in Greenwood Village, Colorado. This role is situated within the high tech industry, specifically within the realm of Pharmacy/Biotech. As a Patient Care Coordinator, you will play a vital role in ensuring a positive patient experience, managing administrative and operational functions, and coordinating patient interactions and needs.

Responsibilities:

• Engage with patients, obtaining potential referrals and understanding current marketing promotions.

• Handle customer service responsibilities including answering inbound calls and resolving customer inquiries.

• Conduct outbound marketing activities and follow-up calls to potential and existing patients to drive appointment scheduling and clinic revenue generation.

• Maintain an accurate account of billing functions and perform data entry tasks.

• Manage the office supply inventory and maintain the office environment to ensure it is always patient-ready.

• Work directly with patients to collect all insurance documentation, adhering to current HIPAA laws.

• Oversee the scheduling of appointments using company protocols and internal scheduling database software.

• Handle sensitive matters and interactions with patients with tact, courtesy, and discretion.

• Utilize technical skills with computer systems and MS Office Suite, specifically Word and Excel.

• Maintain accurate customer credit records and process customer credit applications efficiently.

Requirements

• Minimum 1 year of experience in a similar role

• Proficient in answering inbound calls and handling both inbound and outbound calls effectively

• Demonstrated ability in executing billing functions accurately and efficiently

• Strong customer service skills to ensure patient satisfaction

• Experience in outbound marketing to drive patient engagement

• Ability to handle authorizations in a timely and compliant manner

• Excellent communication and interpersonal skills

• Detail-oriented with strong organizational and multitasking abilities

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use .