Patient Care Coordinator

　　New Britain, CT, USA Req #1191

　　Tuesday, January 23, 2024

　　Wheeler's vision is that all people will have the opportunity to grow, change and live healthier, productive lives. Our mission is to provide equitable access to innovative care that improves health, recovery and growth at all stages of life.

　　POSITION SUMMARY

　　The Patient Care Coordinator welcomes and engages all new patients to the health center. The Patient Care Coordinator supports the monitoring of patient outcomes, and ensures the completion of and assistance with various health screenings. The Patient Care Coordinator attends local community collaborative meetings and arranges external referrals for Wheeler services. Wheeler Health & Wellness provides an integrated, comprehensive continuum of patient-centered primary care, behavioral health and community resources to enhance health equity and achieve the triple aim of health reform: improve health, reduce costs & increase quality.

　　Hourly Rate $21.41

　　EDUCATION AND EXPERIENCE/QUALIFICATIONS

　　Bachelor’s in Social Work, psychology, or other human services related field plus at least 1 year of related experience including face to face interaction with clients is required. Care coordination experience may be substituted for education on a year for year basis. Case management experience in a health care setting is preferred. Knowledge of Connecticut community resources and organizations. A valid Connecticut driver’s license is also required. Spanish speaking is preferred.

　　Exhibits strong interpersonal, critical thinking and problem-solving skills. Good written and communication skills. Demonstrates proficiency in Microsoft Office applications and other software programs

　　LOCATION

　　New Britain, CT

　　SCHEDULE

　　Full time

　　EMPLOYEE BENEFITS

　　Wheeler Clinic offers access to a comprehensive array of benefits, including:

　　For Good Health

　　Anthem Medical, Prescription, Dental and Vision insurance

　　Health Savings Account (HSA), with company contribution

　　Wellness Programs

　　Free annual flu shots

　　For a Secure Future

　　Company paid Life and AD&D insurance

　　403(b) Plan, with company contributions

　　For Career Advancement

　　Education Reimbursement Program

　　Training and development opportunities

　　For Work Life Balance

　　Generous paid time off

　　-15 vacation days per year

　　-8 sick days per year

　　-2 personal days per year

　　-2 floating holidays per year

　　-9 Paid company holidays

　　Employee Assistance Program (EAP)- Free and confidential counseling

　　Employee discounts on cell phone services

　　ESSENTIAL DUTIES AND RESPONSIBILITIES

　　Welcomes and engages all new patients to the health center.

　　Attends local community collaborative meetings to support and foster relationships in the community. Lead responsibility for arranging for Health and Wellness Center services based on the needs identified in the care plan.

　　Supports the monitoring of patient adherence to Care Plan and to follow up with patient, provider and integrated care team for wrap around services to enhance patient treatment by identifying barriers and resources and navigating access to care.

　　Attends, or conducts health care meetings when necessary to facilitate the coordination of services and resources.

　　Documents care coordination efforts, as indicated.

　　Supports clinical best practices and patient centered care plans to help patient reach wellness and social goals, including ensuring the completion of and assistance with social determinants of health and other relevant screenings. Maintains a working knowledge of the resources available in the community and provides appropriate referrals.

　　Provides telephonic and face-to-face support to patients to assist in navigation of health system, external supports and learning self-management goals.

　　Utilizes external systems to obtain relevant patient information and reports to support tracking of client activities in the community.

　　Maintains competencies to meet expectations in all position-specific key performance indicators.

　　Pursues and utilizes available trainings and staff development opportunities, to enhance knowledge and growth with the agency.

　　Continues to develop knowledge and understanding about the history, traditions, values, family systems, and artistic expression of groups served as well as uses appropriate methodological approaches, skills, and techniques that reflect an understanding of culture

　　Wheeler Clinic is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

　　Other details

　　Pay Type Hourly Apply Now

　　New Britain, CT, USA