Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life’s best work. SM

　　The Patient Care Coordinator greets and registers patients in a prompt, pleasant and helpful manner, as well as instructs, directs, and schedules patients and visitors. The receptionist receives cash payments from patients, issues receipts and posts cash payment data.

　　Schedule: Monday through Friday a 40-hour work week, an 8-hour shift between the hours of 7:00 am to 6:00 pm. The schedule will be determined by the supervisor upon hire. May be asked to float to other clinics as needed.

　　Location: 7950 KIPLING STREET Arvada CO 80005

　　Primary Responsibilities:

　　Greets patients as they arrive and manages wait time

　　Complete check-in and check-out tasks to include insurance verification, complete pre-authorizations and/or precertification of procedures, and copy required documents

　　Collects co-payments, co-insurance, and deductibles and issues receipts

　　Manages cashier box and daily deposits according to company policies

　　Processes walk-in patients and visitors

　　Answers phones and schedules appointments

　　Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed

　　Manages medical records (maintains, files/scans, prepares for schedule)

　　Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc.

　　Establish and maintain effective working relationships with patients, employees, and the public

　　Performs all other related duties as assigned

　　What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

　　Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

　　Medical Plan options along with participation in a Health Spending Account or a Health Saving account

　　Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

　　401(k) Savings Plan, Employee Stock Purchase Plan

　　Education Reimbursement

　　Employee Discounts

　　Employee Assistance Program

　　Employee Referral Bonus Program

　　Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

　　More information can be downloaded at: http://uhg.hr/uhgbenefits

　　You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

　　Required Qualifications:

　　High School Diploma/GED (or higher)

　　1+ years of customer service experience with strong communication both in person and via phone

　　Intermediate level of proficiency with Microsoft Office applications

　　Ability to travel 10% of the time for coverage at other clinics as needed

　　Preferred Qualifications:

　　1+ years of experience with electronic health records

　　1+ years of related healthcare experience, including scheduling experience

　　1+ years of experience handling and triaging telephone calls and a multi-system phone line

　　Knowledge of medical terminology

　　Ability to handle cash and to count money at high volumes including mathematical computations

　　Soft Skills:

　　Ability to work independently and as a team, and maintain good judgment and accountability

　　Demonstrated ability to work well with health care providers

　　Strong organizational and time management skills

　　Ability to multi-task and prioritize tasks to meet all deadlines

　　Ability to work well under pressure in a fast-paced environment

　　Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others

　　Colorado Residents Only: The hourly range for Colorado residents is $16.54 to $32.55 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

　　At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

　　Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

　　UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

　　#RED, #RPO