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Patient Advocate - Pharmacy
Patient Advocate - Pharmacy-March 2024
Sioux Falls
Mar 29, 2026
About Patient Advocate - Pharmacy

  Join the team at Avera!

  Love Where You Work: Work at Avera where current employees rate their satisfaction at 94%. Join a team where the career opportunities are endless.

  Culture: Be part of a multidisciplinary team built on teamwork, with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

  You Belong at Avera : Competitive pay, front-loaded PTO and options for free health insurance, sign-on bonuses, various shifts to fit your lifestyle and opportunities for career growth.

  Avera has an exciting opportunity to be a Patient Advocate!!

  May be eligible for a $3,000 - $4,000 Sign-On bonus

  Position Highlights:

  One week of PTO front-loaded and a generous ongoing paid-time off package.

  Options for Free Health Insurance!

  Job Summary

  Assists in drug preparation, drug storage, drug distribution, drug inventory, and required record keeping under the supervision of a Pharmacist. Maintains confidentiality when dealing with all customers. Must utilize effective problem solving skills and appropriate. Conveys enthusiasm and sincerity and promotes Avera McKennan and its services in a positive manner to all customers. Supports Avera Health/Avera McKennan through the daily application of our mission, vision, core values and social principles while providing quality care and service to our patients, their families, coworkers, physicians, volunteers, and the communities we serve. Must be flexible to change and have the ability to work effectively with Safety Principles. Coordinates work flow with other team members to ensure a productive and efficient environment. May be involved on organization committees. Able to deal with phone conversations, correspondence, or direct contact with people about billing issues. Need working knowledge of insurance, Medicare and basic accounting principles. Works proactively with specialty pharmacy patients to provide comprehensive financial planning and financial advocacy. Responsible for prescription insurance verification, prior authorizations and compassionate care medication programs. Provides superior customer service; facilitates third party and patient billing for specialty pharmacy patients. Secures pharmacy patient accounts to ensure payment of medications; provides problem solving for specialty patients and internal customers.

  Education and/or Experience

  High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience required.

  Completion of Pharmacy Technician Technical Program preferred.

  CERTIFICATION, LICENSURE, and/or REGISTRATIONS

  Certified Pharmacy Technician by the National Pharmacy Technician Certification Board required. If not yet certified, the candidate has 2 years from date of hire to get Certification.

  Registration with the South Dakota Board of Pharmacy required within 30 days of employment.

  Work Schedule

  80 hours per 2 weeks

  Pay

  The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

  $20.50 - $25.75 per hour

  What Makes Avera Special? (http://www.avera.org/careers/what-makes-avera-special/)

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