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Patient Accounts Representative
Patient Accounts Representative-March 2024
New Canaan
Mar 28, 2026
About Patient Accounts Representative

  Description

  An Onsite Patient Accounts Representative is a healthcare professional responsible for managing financial aspects of patient accounts within a healthcare facility. Their primary role is to ensure accurate billing, timely collections, and efficient resolution of financial issues related to patient accounts.

  Job Title: Onsite Patient Accounts Representative

  Job Summary:

  The Onsite Patient Accounts Representative plays a crucial role in the financial operations of the healthcare facility. They are responsible for handling billing, insurance claims, and addressing patient inquiries related to account balances. The position requires a strong understanding of medical billing processes, insurance policies, and excellent communication skills.

  Responsibilities:

  Billing:

  Generate and submit accurate claims to insurance companies.

  Ensure proper coding of medical procedures and diagnoses for billing purposes.

  Review and update billing information as necessary.

  Insurance Verification:

  Verify patients' insurance coverage and eligibility.

  Communicate with insurance companies to resolve any issues or discrepancies.

  Patient Accounts Management:

  Monitor and manage patient accounts to ensure timely and accurate payments.

  Address inquiries from patients regarding billing and account balances.

  Set up payment plans or assist in financial counseling when needed.

  Claim Resolution:

  Investigate and resolve any issues or denials from insurance companies.

  Appeal denied claims and track the status of appeals.

  Record Keeping:

  Maintain accurate and organized records of billing and financial transactions.

  Ensure compliance with healthcare regulations and documentation requirements.

  Collaboration:

  Work closely with other departments such as medical coding, finance, and front desk to streamline processes.

  Provide feedback on improving billing and collection procedures.

  Requirements

  Billing Collection, Insurance Benefits, Insurance Claims, Insurance Verifications, Customer Service

  Qualifications:

  High school diploma or equivalent; additional education in healthcare administration is a plus.

  Proven experience in medical billing and accounts receivable.

  Knowledge of medical insurance policies, and healthcare billing software.

  Strong communication and interpersonal skills.

  Attention to detail and accuracy in financial transactions.

  Ability to handle confidential information with discretion.

  Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

  Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

  All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

  © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

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