Description

　　Come join our team as a full-time Patient Account Representative at Carolina House. If you are passionate and dedicated to making a difference in the lives of those in need while working in a team environment that supports learning and growth, this position is right for you!

　　We offer excellent pay and benefits including health, dental, 401(k), and life insurance.

　　PURPOSE STATEMENT:

　　Responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections.

　　ESSENTIAL FUNCTIONS:

　　Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system.

　　Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patient and/or guarantors regarding their benefits and financial obligations.

　　Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses.

　　Complete adjustment forms for any charity or administrative adjustments for approval.

　　Complete promissory notes for patients that request payment arrangements.

　　Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis.

　　Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.

　　Assist business office with claim follow up and billing procedures.

　　OTHER FUNCTIONS:

　　Perform other functions and tasks as assigned.EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

　　High school diploma or equivalent required.

　　Three or more years' experience in related field required/ healthcare preferred.

　　Must have strong Excel skills and experience in creating and maintaining spreadsheets.

　　Previous financial counselor experience preferred.

　　Extensive knowledge and understanding of Commercial Insurance required.

　　Qualifications

　　Education

　　Required

　　High School/GED or betterExperience

　　Required

　　Clerical and medical billing insurance experience

　　3 years: Three or more years' experience in related field required.

　　Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

　　The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)