Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial clearance, insurance verification, cashier, etc. as assigned by Revenue Cycle Management.

Patient Access Representative I is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities.

Responsibilities:

Completes all assigned tasks and responsibilities of Patient Access Representative I accurately and in a timely manner

Responds promptly, professionally and courteously to all customers’ needs

Cooperates and communicates effectively with all McLaren Health Care team members

Keywords: Receptionist, secretary, office, clerical, front desk

Required:

High School Diploma or GED

Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience

Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculators

Preferred:

Associate Degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience may be accepted

Certification in medical billing, coding, or equivalent job specific certification

Working knowledge of CPT, HCPCS, and ICD-10

One-year experience in Revenue Cycle

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans.