Description

　　Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

　　Summary:

　　This role is responsible in ensuring that patient access processing is performed in accordance with procedure and documented in a timely and accurate manner in ADT and other clinical information systems. Meets departmental/organizational outcome targets

　　for process accuracy and timeliness.

　　Responsibilities:

　　Ensures and verifies key ADT information (insurance verification, patient and guarantor demographics, etc.) is current and accurate to ensure patient safety, charging, coding, insurance processing, and billing accuracy.

　　Schedules all new and follow-up patient appointments as required. Attempt to reschedule cancellations whenever possible. Communicates cancellations to provider as necessary.

　　Completes and documents all governmental, regulatory, financial, and contractual forms in accordance to procedure. Ensures document is scanned/saved to correct location and is legible.

　　Utilizes price estimation tool, when applicable, as part of the registration process to provide the most accurate estimate to patients

　　Meets departmental target for up front collections to include deposits, estimated amounts due, co-pays, and/or prior balances.

　　Actively participates in departmental QA by utilizing system work queues, making a personal effort to reduce individual errors, and making corrections. Utilizes system work queues as a daily part of the registration process to minimize errors.

　　Other Information

　　Other information:

　　Education Requirements:

　　● High School Diploma or GED

　　Licensure/Certification Requirements:

　　Professional Experience Requirements:

　　● Require two (2) years of customer service and/or clerical experience

　　Knowledge/Skills/and Abilities Requirements:

　　Job Details

　　Legal Employer: NCHEALTH

　　Entity: Shared Services

　　Organization Unit: Patient Access Caldwell

　　Work Type: Per Diem

　　Standard Hours Per Week: 8.00

　　Salary Range: $16.81 - $24.16 per hour (Hiring Range)

　　Pay offers are determined by experience and internal equity

　　Work Assignment Type: Onsite

　　Work Schedule: Variable

　　Location of Job: US:NC:Lenoir

　　Exempt From Overtime: Exempt: No

　　This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

　　Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

　　UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity.

　　Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.