Description

　　Great News! Want to work for one of the leading fueling companies in the world? Join Menzies Aviation and be part of our family!

　　As a member of the Menzies Aviation Passenger Service Team you will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying passenger documentation, assigning seats, providing gate information, checking baggage, and assisting passengers with their issues in the airport. This individual must adhere to Menzies Aviation uniform guidelines and codes of conduct.

　　Watch Our Passenger Service Agent Video Here: https://www.youtube.com/watch?v=BZpbmlbdAtkKey Responsibilities

　　Assist passengers with check-ins, verification, gate information, baggage claims, and any other passenger issues in the airport

　　Interpret identification labels along with baggage and cargo routing tags

　　Host self-service kiosks

　　Ensure that all work areas are organized

　　Keep a positive attitude while offering assistance

　　Ensure the safe and secure operations

　　Some bending, stretching, pushing & pulling

　　Perform other duties as assigned

　　Qualifications

　　Must be at least 18 years of age

　　Must pass a pre-employment drug screen

　　Ability to proficiently read, write and speak English

　　Must be comfortable lifting/moving up to 70lbs of cargo and baggage

　　Must be able to stand for long periods of time at the ticket counter and gate check-in areas

　　Must pass FBI background check and obtain US Customs seal

　　Must be available and flexible to work variable shifts including weekends and holidays

　　Prior Customer Service Experience Strongly Preferred

　　Intermediate Computer Skills Required

　　Knowledge, Skills, and Abilities

　　Ability to learn quickly

　　Ability to understand and carry out oral and written instructions and request clarification when needed

　　Strong interpersonal skills

　　Ability to work as part of a team

　　Ability to build relationships

　　Benefits

　　Advancement Opportunities

　　Medical, Dental, Vision

　　401K, STD, LTD, and more

　　Flight Benefits

　　Paid Training

　　Paid Parking

　　Uniform Provided

　　Working Conditions

　　The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　Work is primarily done indoors; however, the individual will be working near terminals with consistently open doors where harsh weather conditions could affect the indoor environment. The Passenger Service Agent team is provided a Menzies Aviation uniform including a long coat.

　　This individual must maintain a positive attitude when representing our company and communicating with customers within the airport.

　　Physical Requirements

　　The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle or feel objects, tools, or controls; reach with arms, climb or balance; and talk or hear.

　　Other tasks include lifting passenger bags up to 70lbs which could also involve bending and stooping. The employee must frequently lift and/or move up to 25lbs and occasionally lift and/or move up to 70lbs.

　　Qualifications

　　Behaviors

　　Required

　　Team Player: Works well as a member of a groupMotivations

　　Required

　　Self-Starter: Inspired to perform without outside help

　　Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

　　Education

　　Preferred

　　High School or betterLicenses & Certifications

　　Required

　　EMPLOYEE BADGE

　　DRIVERS LICENSE

　　Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

　　The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)