Overview

Parts Specialist/Material Planners provide counter service to MBTA Bus and Light rail employees who need parts/equipment to perform their duties. The Parts Specialist will assist with inventory control, data entry, and customer service.

Responsibilities

Provide quality customer service to include but not limited to the following:

Attention to detail

Meet and greet customers

Review requisition forms to ensure proper completion (signatures, timestamps, part numbers, description and quantity)

Answer questions regarding availability of parts

Ask appropriate questions to ensure correct parts are researched and provided

Inform customers when requested parts are available

Stock Room Responsibilities:

Understanding of warehouse storage plans and warehouse operations

Perform daily cycle counts at a 95% accuracy rate as assigned

Verifying materials against receiving, shipping, storage and inventory documents, noting and reporting discrepancies and damage

Routing materials to prescribed storage locations

Storing, stacking, or palletizing materials in accordance with prescribed storage methods

Managing and taking inventory of received, shipped and/or stored materials daily

Examine stored materials and report deterioration and damage

Removing material from storage/receipt areas and preparing it for turn-in

Process and/or affix, receipt, shipment, storage, pick/pack and other paperwork and reports as required

Provide causative research for misidentified, damaged, non-located material as required

Operates hand or power trucks and/or forklift in performing warehousing duties

Parts Pick up:

Provide documentation to vendors as required (tax exempt form, credit references)

Review all vendor invoices to ensure accuracy on pricing, parts, and quantities

Data Entry:

Generate customer requisitions in the inventory system

Enter vendor receiving documents in the inventory system

Receive, stow and catalog in and out bound inventory

Other Requirements:

Provide support to the MBTA location during emergencies

Conduct inventory research projects as requested

Maintain neat and clean stock room area and perform regular cycle counts of material

Adhere to required procedures

Qualifications

1 year computer experience

Warehouse, stockroom or Inventory management experience

Obtain and maintain a forklift license

Preferred Qualifications

1 year inventory experience

1 year customer service role

Experience in inventory/point of sale applications

Experience with bus or light rail parts

Familiarity with automotive, bus, or rail parts experience

Automotive Certification Programs will be considered in conjunction with experience

Ability to communicate in English

Valid Driver's License

Physical Requirements

Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Essential Requirements

Lifting, Reaching, Sitting, Standing, Walking

ID2024-5601

Job LocationUS-MA-Medford

Company : Name LinkedMBTA Wellington Carhouse

Work DayMonday - Friday, Other

Work day - OtherWeekends and OT may be required

Work Shift1 First shift

Shift - Other6:00 AM – 2:30 PM

TypeFull-Time

Background CheckCORI Criminal Check (MBTA), Credit Check

Medical RequirementsDrug Screen

Skills/Competency CheckForklift License