JOB REQUIREMENTS: Company Overview: Fabick Cat is the authorized dealerof Caterpillar equipment, prime and stand-by power systems, parts andservice, compact construction, and rental equipment for major portionsof Illinois, Missouri, the entire state of Wisconsin and the UpperPeninsula of Michigan. We have been in business for over 100 years andare headquartered in Fenton, Missouri. For more information visit WhyWork For Us! At Fabick Cat, you are beyond just an employee, you are apart of the Fabick family. A family that has worked so diligently tocement a legacy that was built over 100 years ago through a collectivevision \"To Ever Serve Our Customers Better\". This legacy could nothave been possible without first employing then developing the best andbrightest talent the market has to offer. We believe it to be of theupmost importance to invest in our workforce by supporting andempowering employees to develop the necessary skills to becomesuccessful in their own career.... to become a legacy. Are you ready tojoin our family legacy to continue our existence as \'the greatestservice organization of its kind\' over the next 100 years? The Fabickfamily appreciates and values the ongoing commitment of its employeesand is pleased to provide a highly competitive total compensation andbenefits package. Primary Responsibilities: Responsible for sellingspare and replacement parts for equipment in repair shop or parts store;Look up parts for customers and service technicians as requested, eitherover the phone, fax, or face to face using computer information systems;Provide quotes as requested by customers; Provide parts availability andshipping options to customers; Provide customers replacement partoptions when available, such as remanufactured or used pieces; Advisecustomers of replacement or modification of parts when identicalreplacement parts are not available; Examine returned parts for defectsas exchange as needed or issue credit when necessary; Work and assist inthe warehouse as needed; Have knowledge of the basics of providingcustomer service, including customer needs assessment, meeting servicequality standards and customer evaluations; Promote and sell productsand services provided by the Fabick customers; Answer phones immediatelyand properly; Acknowledge counter customers, even if on the phone withanother customer; Maintain a working knowledge of all parts informationsystems -- DBS, SIS, WMS, etc; Perform other duties as directed.Qualifications: High School diploma or equivalent is required; 1-3 yearscustomer service experience required. 1-3 years counter sales experienceis preferred; Active listening skills are required to correctlyunderstand the customer\'s needs and provide the solution to thoseneeds; Excellent verbal communication... For full info followapplication link. Equal Employment Opportunity Employer of Minorities,Females, Protected Veterans and Individuals with Disabilities.***** APPLICATION INSTRUCTIONS: Apply Online:ipc.us/t/8D65929153FA4C6C