The Job

　　Hartwig is one of the nation's leading distributors for CNC machine tools. A Parts Coordinator contributes to the success of Hartwig by providing customer service to our internal and external customerstotake orders for new and replacement parts for the CNC machines. They research parts, place orders, and proactively communicate the status of the orders. They must have the ability to determine the urgency of the need.

　　Main responsibilities of this full-time position include:

　　Responds to requests from customers by answering calls or emailsGathers customer information such as machine model, serial number, part number, etc. to ensure accurate ordering of partsResearches customer requests to identify correct solution and provide quotesOrders entry of specific vendor parts to be validated with Bill of MaterialsPerforms necessary inquiries to expedite orders or fill down machine requestsFollows up on backlog of missed shipments on a daily basisWorks with vendors on credits and invoicesShips product utilizing correct packing procedures to avoid damage to shipmentPerforms accurate cycle countsProvides consistent timely updates to service team members in a proactive mannerThe Skills

　　Individuals who ideally fit this role should meet the following qualifications:

　　Previous purchasing experience in manufacturing environment preferredAbility to work in an office environment, sitting most of the dayExperience working in Microsoft OutlookAbility to multi-task, prioritize and problem solve, understanding of cause and effectExcellent attention to detail and follow throughStrong interpersonal communication skills and customer relationship building skillsDemonstrated ability to work in a teamThe Organization, The Team and Our Benefits

　　Hartwig's team of over 200 professionals throughout the U.S. is dedicated to helping manufacturers control and power the growth of their business. To achieve this, team members are given the tools and training for success. In addition to a comprehensive first year training program and on-going professional development, Hartwig provides a full benefit package including health, dental, vision, life and disability insurances.

　　Compensation is also a key element in your decision to join the Hartwig team. In additional to an annual salary team members are eligible for an annual bonus and our 401k program has a 20% match.

　　With over 75 team members who have been with us 10 years or longer and over 12,000 machine installations since our founding in 1960, Hartwig has gained a reputation for superior service, integrity and support. We would be honored to have you consider joining our team.

　　Hartwig, Inc., including all operating subsidiaries, is an Equal Opportunity Employer-M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other protected class.

　　For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.