This position is responsible for the safe and efficient transport of passengers, and includes the safe and efficient operation of transit vehicles at all times. Drivers are required to assist elderly or disabled passengers as needed. Drivers are part-time employees and report directly to the Transit Manager.
Job Responsibilities:
Assure vehicle is operational by doing pre-trip inspections before each shift and reporting mechanical problems or damage as they occur;Run routes efficiently and on-time;Refuel vehicle at end of each shift;Maintain cleanliness of interior and exterior of vehicle, which includes, but is not limited to, cleaning out all trash, sweeping or mopping, and cleaning rear window and entry door windows as needed;Load/unload passengers with wheelchairs or other mobility devices using lift or ramp; secure wheelchair and mobility devices using approved securement procedures;Assist passengers to board/disembark when needed or requested;Assist passengers to and from the door when needed or requested;Be tolerant and patient with passengers, display sensitivity to passengers with special needs;Verify that all passengers in the vehicle have safety belts fastened before proceeding to next destination;Safe operation of transit vehicles, using the most efficient route to pick up and deliver clients, while observing all Ohio traffic laws;Follow departmental policies and procedures;Comprehension of state and federal regulations as related to public transit;Promptly report any field problems such as breakdowns, delays, passenger problems, traffic situations, etc. to dispatch;Report all accidents or incidents immediately to dispatch and see supervisor before leaving at the end of the shift;Communicate with dispatch in a clear, professional and courteous manner when using the radio or cell phone;Enter accurate pick up and drop off times and mileage on the tablet; follow directions for trips; get required signatures for contract clients;Record fares, charges, and token sales legibly on checkout sheet;· Reconcile receipts with administrative staff at end of shift;
· Possess physical ability to assist passengers, which may include pulling or pushing a mobility device, bending or kneeling; may also include maneuvering wheelchair over uneven terrain;
Possess the stamina to climb in and out of vehicle repeatedly during the shift;Work in adverse weather conditions; Efficient use of scheduling software;Attend training as needed to perform job duties;Attend all required safety and operation meetings;Assume any other duty as assigned. Major Challenges:
Meeting service and operation demands within time constraints;· Using sound judgment under stressful situations;
Assuring safe and efficient daily transit operation while meeting City, State & Federal requirements;· Adapting to changes in schedules; drivers may be called in or sent home as ridership fluctuates; no one can be guaranteed a certain number of scheduled hours due to varying ridership demands.
Working with clientele who may be demanding, angry, offensive or argumentative. Other requirements:
· Display excellent customer service skills;
· Demonstrate sound organizational skills;
· Clear and concise verbal communication skills;
Understand written and oral instructions;
Ability to interact with co-workers in a cooperative manner;
Have working home (or cell) phone;Basic math skills, in