Parking Facility Operator

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　　Parking Facility Operator

　　Salary

　　$27,971.84 Annually

　　Location

　　Jacksonville, FL

　　Job Type

　　Civil Service

　　Job Number

　　2024-05786

　　Department

　　DOWNTOWN INVESTMENT AUTHORITY

　　Opening Date

　　02/01/2024

　　Closing Date

　　Continuous

　　Description

　　Benefits

　　Questions

　　Job Description

　　Are you looking for a position with a work/life balance? Do you want to earn four weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered yes to any of these questions, you need to complete your application now. Work for the city you love!!!

　　The Downtown Investment Authority Department is actively seeking two (2) Parking Facility Operator.

　　Did you know as a City of Jacksonville employee, you would also have 12 paid holidays and a personal leave day as well? In addition, to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after 10 years of public service and on-time payments.

　　This is customer service work at the vocational level in providing assistance with automated parking devices, collecting parking fees, providing parking instructions, and maintaining a public parking facility. Work requires knowledge of uninvolved, standardized work routines used in collecting fees and maintaining parking facilities which involves the use of equipment or machinery and can be learned on the job within several months. Contacts are primarily for the purpose of receiving and exchanging information, requiring normal courtesy, tact and effectiveness in dealing with others. Work follows established routines, standing instructions, and established procedures. Work is repetitive however exercising good judgment is required to ensure satisfied customers. Work is performed in a booth or office and field environment, but the risks and hazards are minimal, known, predictable, and controllable. Uses two-way radio and operates personal computers and other office equipment. The physical demands consist mainly of observing, sitting and sustained periods of walking or standing in different climates. May be required to lift objects weighing up to 50 pounds to include parking equipment parts, barricades, cleaning equipment, etc. Work includes night, weekend, and city-observed holiday operations in extreme weather conditions. The work is performed under immediate supervision where the work assignments are well-detailed and well-prescribed by a superior or covered by established procedures and the worker is not permitted to deviate from established procedures.

　　Examples of Work

　　Monitors customer interaction with the facility ensuring their experience is safe, clean, effortless, and friendly.

　　Monitors all automated parking devices and provides preventative maintenance and repair as necessary.

　　Assists customers with the use of automated parking devices, issues tickets/invoices and/or observes customers obtaining tickets upon entry.

　　Monitors assigned facility by walking the facility and ensuring the environment is safe and clean; takes necessary action to correct any situation to the contrary.

　　Computes parking fees, collects money, makes change, and accounts for funds received adhering to the established cash collection policy.

　　Loads ticket dispenser; sets clocks for proper time and date; uses two-way radio; and operates control gates as necessary.

　　Observes activity in the facility and reports illegal or unauthorized parking, misuse and abuse of city property, or suspicious activities.

　　Works after normal hours for special events by selling tickets for parkers.

　　Retrieves reports from automated parking devices, resets computers as needed.

　　Reads and complies with written instructions or procedures.

　　Operates standard office equipment to include personal computer using word, spreadsheet, database, and related software and two-way radio.

　　May operate and/or perform minor maintenance on mobile sweeper.

　　Demonstrates proficiency in the City of Jacksonville's competencies.

　　Performs related duties as required.

　　Knowledge, Skills and Abilities

　　Knowledge of Public Parking Division Policies and Procedures Manual.

　　Knowledge of various types, operation, and uses of equipment, parts, and supplies utilized within the division.

　　Ability to coordinate, plan, and implement work schedule and special event schedule for each month.

　　Ability to compute parking fees, collect money, make change, and account for funds received.

　　Ability to read, comprehend, and apply written material.

　　Ability to operate standard office equipment to include personal computer using word, spreadsheet, database, and related software, and other equipment utilized in operating and maintaining parking facilities.

　　Ability to read and write English.

　　Ability to follow verbal and written instructions.

　　Ability to establish and maintain satisfactory working relationships with other employees and the public.

　　Depending on assignment, must have ability to travel between various locations to meet the assignments of the position.

　　Open Requirements/Supplemental Information

　　OPEN REQUIREMENTS:

　　Ability to read and write English.

　　Must be bondable.

　　Public or private parking industry experience preferred.

　　LICENSING/CERTIFICATION/REGISTRATION:

　　Depending on assignment, a valid driver's license may be required and must be maintained during employment in this class.

　　Depending on assignment, must qualify for prior to appointment, obtain, and maintain during employment in this class a City of Jacksonville certification as a public driver.

　　OTHER REQUIREMENTS:

　　The probationary period for this class is six months.

　　A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at www.coj.net. Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. Transcripts do not need to be official, but must state your name, the school’s name, classes taken, grades received, type of degree, and date degree was conferred.

　　The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers. To ensure you receive email notifications, be sure to make “[email protected]” a trusted sender. You may also track the status of your application and see notifications by logging into your account.

　　Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.

　　If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference

　　If a candidate believes he or she was not afforded veteran’s preference, he or she may file a written complaint, within 60 calendar days upon receipt of notification of the hiring decision, requesting an investigation to:

　　Florida Department of Veterans Affairs

　　Attention: Veterans’ Preference Coordinator

　　11351 Ulmerton Road, Suite 311-K

　　Largo, FL 33778-1630

　　Email: [email protected]

　　The City of Jacksonville provides a wide array of benefits to meet the diverse needs of our employees. Our comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care, parking, and transit expenses; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships. Please visit the Employee Benefits website for details on all the plans we offer.

　　www.coj.net/benefits

　　01

　　Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Copying and pasting your resume or stating "see resume" does NOT fulfill the requirements of the question. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and certify that your responses can be verified from information included within the application?

　　Yes

　　No

　　02

　　Are you authorized to work in the United States without sponsorship from the City of Jacksonville either now or in the future?

　　Yes

　　No

　　03

　　The budgeted annual salary for this position is $27,971.84. This is not negotiable. If selected, would you be willing to accept this position at this salary? (Civil Service positions have a 5% increase after successfully completing probation.)

　　Yes

　　No

　　04

　　Are you bondable? Selecting 'yes' means your record is clean enough to pass a bonding company's background check. Bonding is a type of insurance that protects an employer against dishonest employees. It covers the organization against stealing, forgery, embezzlement or larceny.

　　Yes

　　No

　　05

　　Do you have the ability to speak, read and write English?

　　Yes

　　No

　　06

　　Public or private parking industry experience preferred. Do you have this experience?

　　Yes

　　No

　　07

　　Provide a detailed description (at least 3-4 complete sentences) of your experience.

　　08

　　Indicate the organization(s) you worked for where you gained this experience.

　　09

　　Do you have a valid motor vehicle operator license that is not under suspension/revocation or restricted under any pending or current citations/court proceedings? Please indicate which license you possess.

　　FL Class A Commercial Driver License (CDL)

　　FL Class B Commercial Driver License (CDL)

　　FL Class C Commercial Driver License (CDL)

　　FL Class E Driver License

　　GA Standard Driver's License

　　GA Class A Commercial Driver's License (CDL)

　　GA Class B Commercial Driver's License (CDL)

　　GA Class C Commercial Driver's License (CDL)

　　License from another State.

　　Learner Permit

　　My license is currently invalid.

　　I do not possess any type of Driver's License.

　　10

　　If you have a State of FL license, does your license currently have one or more of these restrictions?

　　C or 1 - Business Purpose Only

　　D or H - Employment Purposes

　　P or 2 – Probation Interlock Devise

　　S or I – Other Restriction

　　Two or more of these restrictions.

　　I have an out of state license.

　　None of the above.

　　11

　　Have you been cited for more than three (3) moving violations, or two (2) at fault accidents within the past 12 months from current date?

　　Yes

　　No

　　12

　　Have you been considered a "Habitual Traffic Offender" (HTO) within the past 12 months from current date?

　　Yes

　　No

　　13

　　Have you been convicted of Driving-Under-the-Influence (DUI) in any state during the last 36 months from current date?

　　Yes

　　No

　　14

　　I consent to the City of Jacksonville using the driver's license information I have provided to access a driver's license report from the Department of Highway Safety and Motor Vehicles. I understand if one was accessed with relation to this application, a copy will be provided to me upon request.

　　Yes, the City of Jacksonville has my consent to check my driver's license.

　　No, I do not wish to give consent to the City of Jacksonville to check my driver's license.

　　15

　　Provide your full Driver's License or Identification number. If a correct number is not provided, your application will be considered incomplete and may result in disqualification from the selection process.

　　16

　　If you are requesting veterans preference, you MUST download the appropriate state of Florida form (even if you don't live in Florida) and attach it to your application. FAILURE TO DO SO WILL DELAY YOUR VETERANS PREFERENCE STATUS. Please download the forms at http://www.coj.net/departments/employee-services/veterans-preference

　　Yes, I am claiming veterans preference and I understand that I MUST download the appropriate form and attach it to my application.

　　No, I am not claiming veterans preference and this does not apply to me.

　　Required Question

　　Agency

　　City of Jacksonville

　　Address

　　117 W. Duval St. Suite 100 Jacksonville, Florida, 32202

　　Website

　　http://www.coj.net/departments/employee-services.aspx

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