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Parking Customer Service Representative
Parking Customer Service Representative-March 2024
Nashville
Mar 28, 2026
About Parking Customer Service Representative

  Parking Customer Service Representative- Music City Center

  Position will be responsible for responding to radio calls associated with customer service opportunities, maintaining parking equipment and ensuring proper signage placement and parking rates, overseeing contracted parking staff and revenue during special events, responding to equipment malfunctions, maintaining the garage by performing daily mopping/sweeping/trash removal, overall garage cleanliness and patrolling to ensure that parking zones are enforced and to provide security presence.

  Requirements:

  High school diploma or equivalentValid drivers licensePrior knowledge of the operation of large-scale scrubber/sweeperPrior knowledge of Amano-McGann access and control equipment and software preferredBenefits include:

  Medical, Dental, Vision coverage availableLife insurance and Supplemental Life401(k) with company matchEmployee Assistance ProgramFree on-site parkingFree MTA bus passSick and Vacation LeaveEmployment contingent on background check and substance abuse screening.

  This is a position of the Convention Center Authority; not a Metropolitan Government position.

  Music City Center is Nashville's convention center located in the heart of downtown. The 2.1 million square foot facility opened in 2013 and was built so that Nashville could host large, city-wide conventions in the downtown area. The mission of Music City Center is to create significant economic benefit for the citizens of the greater Nashville region by attracting local and national events while focusing on community inclusion, sustainability and exceptional customer service delivered by our talented team members.

  Equal Opportunity EmployerIn Compliance With Tennessee Law, all applications are subject to Public DisclosureThe Convention Center Authority does not discriminate on the basis of race, color, national origin, gender, gender identity, sexual orientation, age, religion, creed or disability in admission to, access to, or operations of its programs, services, or activities. Discrimination against any person in recruitment, examination, appointment, training, promotion, retention, discipline or any other employment practices because of non-merit factors shall be prohibited. Requests for ADA accommodation should be directed to the ADA Coordinator @ 401-1400.

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