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Package Claim Specialist - Irregular Packages
Package Claim Specialist - Irregular Packages-August 2024
Independence
Aug 12, 2025
About Package Claim Specialist - Irregular Packages

  Description

  Cargo Largo is a dynamic, growing company. We have unmatched variety - product and roles for advancement. Our positive, friendly culture is truly world class.

  1st shift: 6:30 AM – 3:15 PM (Monday-Friday)

  Pay Rate: Starts from $19.00 with substantial opportunity to increase with high performance

  What you’ll be doing (Will train)

  Clues. Identify shipment tracking # by building a chain of clues

  Search. Use up to four systems with concurrent searches

  Contact. Customer via phone or e-mail to confirm match

  Document. Update package record on-line throughout process

  Desk: 70% of time seated in quiet, warehouse workspace - standing option

  Lift. Average 50 lbs. to get & return package - occasional 70 lbs.

  What we want from you

  Service. Enjoy helping customers by finding the rightful owner

  Systems: Comfortable navigating multiple on-line systems and basic Excel

  Courteous. Maintain communication etiquette on phone & in e-mail

  Conscientious. Not micro-managed; stay focused

  Pace. Consistently achieve 5-7 voided claims per hour

  Detail. Enter accurate search criteria; pick right tracking #; spell correctly

  Attendance. Can be counted on to be on the job

  Why choose us?

  Mid-size. Big enough to be well-established; small enough to be family-like

  Highly Satisfied. 19 of 20 associates glad to be working at Cargo Largo

  Synergy. Unparalleled teamwork where peers jump in to help

  Merit Based. Performance rewarded often in compensation and appreciation

  Advancement. Opportunity if desired; 100 roles and extensive cross-training

  Casual. Office-type work in casual dress environment, e.g., sweatpants

  About Cargo Largo

  We're an industry leader in monetizing new, unclaimed/excess inventory for premier U.S. companies. We sell this inventory in our well-known, local retail store (10,000+ transactions/week), on-site bid sale (1,400+ bid lots/week), and online via eBay (3,300+ listings/week).

  We’ll process over 1M unique SKUs each year arriving in 40-60 trailer loads per week. The variety is amazing ranging from consumer items (clothing, laptops, designer pursues) to commercial (rooftop air conditioners, restaurant ovens, airplane parts).

  We are committed to hiring the best people to provide the highest quality of service to our customers. Our associates are motivated by the dynamic, fast-paced and fun work environment.

  Our benefits are designed to meet the unique needs of each associate. To learn more, visit Benefits (cargolargo.com).

  Cargo Largo is an Equal Opportunity Employer and supports a drug-free work environment.

  Warehouse, Customer Service, Call Center, Customer Support, Administrative Assistant

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