Job Description

Oracle Database Technical Services and User Assistance

User Assistance Team – Database Development

What’s this job about?

Want to be working with one of the world’s largest software companies to design and develop user assistance (UA) assets, including product documentation, tutorials, videos, self-study, etc., on cutting edge technology and products?

This is your opportunity to demonstrate your skills and aptitude to learn about the Autonomous Database and share your knowledge and expertise in reviewing and improving high quality UA assets that are indispensable for various user communities such as developers, administrators and managers. The specific product line for this role is Oracle Autonomous Database and its related tools.

Tell me more about this job role

As an Autonomous Database Developer intern, your first assignment is to immerse yourself in learning about Oracle’s Autonomous Database. You’ll be given materials to read, workshops to try, and videos to review.

You are expected to have, or quickly attain, subject matter expertise on these products. You will translate your product knowledge into testing, revising and building effective UA materials, which will assist customers / partners / employees through the various stages of product adoption. For example, you will review our Autonomous Database LiveLabs (tutorials), test them, and revise them for accuracy. The Autonomous Database product features change rapidly, and need to be kept up to date with the latest UI. This material requires accuracy as it is often our customers first exposure on how to onboard with our premier Autonomous Database product line. You will be working very closely with UA Developers, Product Managers, and the Product Development teams to influence the effectiveness of the product.

This position requires solid technical aptitude, excellent writing skills, attention to detail, and the ability to complete projects. Proven ability to test material, and update, and organize it logically is absolutely critical . Technical expertise in Oracle Database application development languages such as SQL, PL/SQL and tools such as SQL Developer, is desired.

You may work either individually or with multiple team members on your projects and are expected to report on your progress on a weekly basis.

Objective Minimum Qualifications

Please ensure the application clearly indicates that you meet these OMQs.

Have academic course work, projects, internships, and/or research experience in one or more of the following Computer Science areas:

Database Systems/Design

Cloud Computing

Computer Systems / Distributed Systems /Embedded Systems / Operating Systems

Artificial Intelligence / Machine Learning / Natural Language Processing

User Interface Design

Have academic course work, work experience, or completed project research in one or more of the following Business Management areas (or equivalents):

Computer Science

Cloud Computing

Database

Application Development

Business Analytics

Attend a university in the US.

Authorized to work in the US in 2024.

What Skills and Experience should I possess?

Require BS degree in Computer Science or related area.

A minimum of two years of experience in interacting with various UA assets is required.

Strong knowledge and experience with Oracle Databases, exposure to cloud software. Strong experience with non-Oracle competitive products will be considered.

Experience with SQL, PL/SQL, and development software tooling is desired.

Experience with MS Office, Articulate and Camtasia tools is highly desirable.

Experience with SDL CCMS, Arbor Text edit is highly desirable.

Excellent written and verbal communication skills for global audience.

Strong ability to graphically illustrate complex concepts.

Strong attention to detail.

An excellent team player and able to work on complex projects with a group of other UA developers/technical writers in various time zones.

About the Company:

Oracle remains the gold standard for database technology and applications in enterprises throughout the world: With annual revenues greater than US$37.7 billion and more than 430,000 customers— including 100 of the Fortune 100—Oracle is a global provider of enterprise cloud computing. Deployed across industries in more than 175 countries, Oracle empowers business of all sizes on their journey to digital transformation. Oracle Cloud provides leading-edge capabilities in software as a service (SaaS), infrastructure as a service (IaaS), and data as a service (DaaS). For more than 35 years, Oracle is the enterprise technology partner that positions companies for tomorrow, today.

About Oracle Veteran Internship Program:

Oracle is proud to sponsor an internship and integration program that exposes transitioning military veterans and Military Spouses new to the corporate culture, provides hands-on job-skill training and experience, and offers enhanced professional and personal development. At Oracle, we are committed to the development and professional growth of our veterans and military spouses. Our paid internship program is specifically designed to aid military veterans, transitioning servicemembers and active duty military spouses new to the corporate sector in their transition to a career in the private or public sector.

Veterans and Military Spouses accepted into our program will work closely with corporate leadership, military veteran coaches and HR professionals to help prepare for a successful transition. Interns will engage in on-the-job training and professional development in fields such as information technology, technical/systems consulting, technical support, facilities, finance, human resources, logistics, marketing, sales or developmental training in sales or for customer support (as available).

Additional Information:

Hourly wage is $30 per hour. This is a 40 hour per week position.

Internship runs from July 29, 2024 through October 18, 2024 – must be available full time 40 hours per week during these dates.

Diversity and Inclusion:

An Oracle career can span industries, roles, Countries, and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer

Career Level - IC0

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range: from $18.99 to $53.00 per hour; from $39,500 to $110,240 per annum.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and ADD

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer