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Overnight Veterinary Customer Service Representative
Overnight Veterinary Customer Service Representative-March 2024
Los Angeles
Mar 29, 2026
About Overnight Veterinary Customer Service Representative

  VCA Animal Specialty Group (ASG) is an emergency and specialty referral hospital. On the overnights, we primarily focus on emergency traiges leading to surgeries and hospitalization. We are located 10 minutes North of Downtown, Los Angeles.

  We are looking for a candidate that has at least one year of veterinary customer service experience as a CSR or DA.

  Pay range: $20-$25 with a $1 overnight shift differential

  Shifts: 10 hours/4 days per week

  Schedule: Thurs-Sun from 7pm-530am

  Requirements for the position:

  Communicate with clients (greet and check-in clients upon arrival, answer phones, present estimates, etc.)

  Schedule and confirm appointments

  Process payment transactions

  Obtain records from referring Primary Care Veterinarians

  Send and receive phone calls, texts and emails

  Maintain hospital cleaniness, including the lobby, exam rooms, restrooms, pharmacy, breakroom, etc.

  Manage medical records, charts, reports and correspondence

  Ensure clients are having an overall excellent experience

  Why You Should Consider VCA Animal Specialty Group

  Competitive compensation ranges from $19-$25 per hour, including overnight shift differential, complete benefits package, including: medical/dental/vision insurance (after 30 days of eployment), accrued vacation and sick time, paid holidays*, 401k (with company matching), generous employee pet care discounts, and much more!If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

  Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

  The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

  We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

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