Description:

　　Hyatt Regency Frisco is conveniently located 25 minutes north of the Dallas with 303 guestrooms and 27,500 square feet of event space. The 18-story hotel is situated in the heart of Frisco, TX at the Stonebriar Centre. Just steps from Dr. Pepper Stadium, FC Dallas / Toyota Stadium, Frisco Discovery Center, many entertainment choices and dining options.

　　At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

　　The Director of Outlets oversees all food and beverage outlets within the hotel operated by Hyatt which will include: Copper & Steel Market, C&S Table, Steel Horse Cabana, In-Room Dining and C&S Bar.

　　Duties Include:

　　Responsible for short and long term planning and the management of the hotel outlet operations in the front and back of the house

　　Develop and recommend the budget, concepts and objectives and manage within those approved plans

　　Implement and maintain food & beverage sales/marketing programs

　　Direct and oversee development of employees

　　Hire, train, empower, coach and counsel, performance and salary reviews

　　Direct the implementation of the payroll, reports, forecasts, inventory and budget for outlet operations

　　Coordinate outlet operations with other hotel departments to ensure efficient guest service

　　Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality

　　Implement procedures to increase guest and employee satisfaction

　　Exercise quality control for both food and beverage

　　Maintain Hyatt standards of service and ensure their implementation

　　Perform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards

　　Coach and counsel employees to reflect Hyatt service standards and procedures

　　Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

　　Qualifications:

　　Demonstrated ability to effectively interact with people

　　4 years or more of progressive hotel F&B management experience (preferably with Hyatt)

　　Service oriented style with professional presentations skills

　　Proven leadership skills

　　Hotel/Hospitality degree an asset

　　Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line

　　Clear concise written and verbal communication skills

　　Must be proficient in Microsoft Word and Excel

　　Must have excellent organizational, interpersonal and administrative skills

　　Experience in implementing new food & beverage concepts

　　Primary Location: US-TX-Frisco

　　Organization: Hyatt Regency Frisco - Dallas

　　Pay Basis: Yearly

　　Job Level: Full-time

　　Job: Bars/Restaurants/Outlets

　　Req ID: FRI000535

　　Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.