JOB SUMMARY:

　　2nd Line of Defense (2LoD) Operational Risk Process Lead is responsible for assisting with MB's Non Financial Risk frameworks, polices and related 2LoD assessment/oversight activities. As a member of MB's 2LoD Operational Risk Management Leadership Team, the ORM Process Lead may supervise or oversee the work of individuals on the team that provide oversight over specific operational risk disciplines and collaborates with other Risk Management Leadership on broader risk initiatives.

　　PRINCIPAL DUTIES AND RESPONSIBILITIES:

　　Review, challenge, and propose updates to the Non-Financial Risk Management Framework, Operational Risk Management policy, and other supporting policies and/or procedures to ensure alignment with MB’s Risk Appetite, and Strategic objectives.

　　Manage the MB Issue Management and Business Change Management Processes and support the business to effectively implement issue and change procedures, processes, and controls. Coordinate and manage the review, challenge, root cause analysis and quality assurance of issues being documented in the organization’s System of Record.

　　Provide review, challenge and guidance for the Business's assessment and disposition of operational risk events; Coordinate with SMBC to ensure operational losses and near misses are appropriately captured in loss reporting; Analyze the root cause of process breakdowns to identify trends and recommend appropriate control improvements.

　　Design, document and manage the identification, monitoring, reporting and escalation of operational emerging risks and scenarios, and document the analysis in lessons learned. Document enterprise Issues based on the outcomes of the lessons learned when necessary.

　　Compile, source and document the MB Non-Financial Risk Management Committee meetings minutes, agendas, and meeting materials.

　　Develop, draft, socialize and present internal dashboards and management reporting to ensure effective monitoring and escalation of operational risks.

　　Partner with Enterprise Risk Management Leadership and ORM Risk Controllers to review, challenge, document and manage operational tolerances, limits, guidelines, and key risk indicators for verifying that the Business is operating within the organization's Risk Appetite.

　　Instill a strong culture of Non-Financial Risk Management within the 1LOD and 2LOD utilizing industry knowledge and best practices.

　　Develop and deliver training to ensure Non-Financial Risk principles and obligations are well understood across the organization.

　　POSITION SPECIFICATIONS:

　　Education: Bachelor's degree required, Master’s degree preferred. Skills/ Qualifications: 7-10 years of experience in financial services, with significant experience in operational risk management, first line process and control ownership and execution, or related areas.

　　Knowledge across operational risk types (execution, delivery, & process management; internal fraud; external fraud; employment practices; business practices; business disruption and system failures; physical asset damage; third party risk management; etc.) and expertise in one or more specific operational risk disciplines — advanced-level knowledge in a few risk types, with exposure across others.

　　Solid working knowledge of both commercial and consumer banking.

　　Proven ability to quickly understand complex operational processes, effectively scope assessments, manage projects, and influence up and down across divisions; Experience evaluating and designing controls; conducting risk and/or impact assessments; identifying control gaps; and remediating risk.

　　Strong analytical and quantitative skills; Excellent written and verbal communications skills; Ability and willingness to negotiate internally.

　　Experience supervising and motivating people, coaching, and serving as a mentor.

　　Certification in risk management a plus (CRMA, CERP, CRM).

　　Working knowledge of applicable federal and state regulations, standard bank processes, and industry best practices.