GENERAL SUMMARY The Municipal Order Administrator is responsible for order processing services for the Municipal Business Unit by receipt of orders and change orders from DeZURIK representatives. This position is responsible for verifying product combinations, reviewing six digits, calculating pricing, discounts, commissions, extension lengths and evaluating information for accuracy to customer purchase order for configuration and dollar value. This position is currently eligible for DeZURIK s hybrid work schedule. PRINCIPAL DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS) Promote and encourage a Customer First culture within DeZURIK. Have a proactive mindset when helping customers always thinking of the next steps. Proactively work on cost reductions & improving quality of revenue. Provide timely order processing services with high degree of accuracy. Verify accuracy of catalog characteristics for compatible product combinations and review special modifiers. Calculate pricing, discounts, commissions, and evaluate order information for accuracy. Coordinate order information with Sales Representatives, Sales Managers, Application Engineers, and all other personnel internally and at multiple DeZURIK locations as required. Obtain Customer Purchase Orders in a timely manner and PO Change Orders; and assure order configurations, dollar values, discounts, and all pertinent information match customer PO. Process through electronic data management system to get into finance workflow. Obtain Sales Tax Exempt Certificates when required and update Sales Tax database. Issue customer credit for orders as needed. Utilize Electronic Content Management System for electronic sales order filing. Support process improvements. Provide back up support for all Order Administrators as required. EDUCATION AND EXPERIENCE Associates degree. 2 years of experience in Order Entry or similar position. KNOWLEDGE, SKILLS AND ABILITLIES Knowledge of DeZURIK product and internal order flow is preferred. Requires effective communication skills in working with customers, reps and all departments internally and at other DeZURIK locations. Good written and verbal communication skills. Able to work independently. Strong keyboarding proficiency required and experience in working with Excel & Word. PHYSICAL DEMANDS Physical demands are typical of an office position including extended periods of sitting, extensive use of a personal computer and telephone. WORKING CONDITIONS Normal manufacturing and office environment. When working occasionally in some shop areas, personal protection equipment (PPE) will be recommended and/or required (safety shoes, safety glasses w/side shields, hearing protection, face shield, gloves, apron and boots). Stress may result from workload and meeting schedules. Must have the ability to support extended business hours to meet customer business needs. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. QUALITY Quality encompasses all aspects of DeZURIK, Inc. s business, and every employee shares the responsibility to prevent the occurrence of any nonconformity relating to product, process and the quality system. All employees have an obligation to identify and record any such nonconformity, and, through designated channels, initiate and recommend solutions. BENEFITS DeZURIK offers a generous benefit package including medical, dental, vision, life insurance, disability, accident, critical illness, and 401(k). Health savings, flexible spending, and dependent care accounts are also available as part of the benefit package. Holiday pay, PTO, volunteer time, and other paid times off available. Bonus payments may be available based on individual roles and annual company performance. Individual compensation p ckages are based on various factors unique to each candidate, including skill set, experience, qualifications and other job-related factors. DeZURIK, Inc. is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.