The Ops Sup Sr. Analyst is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, escalation and resolution of aged outstanding items in general ledger, support strategic initiatives, and ensuring team and processes are operating in compliance with prescribed policies and procedures to reduce risk to Citi and its clients. Additionally, the Ops Sup Sr. Analyst serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

　　Responsibilities:

　　Perform in-depth evaluation of basic operations and business processes, family procedures, and industry standards for business supported to identify and resolve complex problems

　　Influence decisions through advice and counsel as well as facilitate services to others in area

　　Serve as an analytical and/or procedural expert, representing a unit or team on cross function operational processes and project deliverables

　　Liaises with multiple teams across the Operations department

　　Coordinate and contribute to initiatives that support the goals of the Operations function and overall business

　　Assume informal and formal leadership role within team as well as coach and train new recruits

　　Has the ability to operate with a limited level of direct supervision.

　　Can exercise independence of judgement and autonomy.

　　Acts as SME to senior stakeholders and /or other team members.

　　Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

　　Qualifications:

　　5-8 years of relevant experience

　　Experience with automated end-to-end sourcing tools

　　Proficient in Microsoft Office

　　Ability and experience working in a fast paced, high pressure environment

　　Proven organization and time management skills

　　Demonstrated problem-solving and decision-making skills

　　Consistently demonstrates clear and concise written and verbal communication skills

　　Education:

　　Bachelor’s degree/University degree or equivalent experienceThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

　　Production role as a Senior Analyst in the Financial Services Investigations team. Responsible for monitoring production work of daily general ledger investigations to ensure outstanding differences are cleared timely, adherence to financial controls geared to reduce financial risk to balance sheet and ensuring financial entry accuracy. Team responsibility includes clearing general ledger breaks within the Commercial and Consumer deposit and lending product processor systems such as Custom, AFS, Eclipse IM/ST, ALS. Responsible for management of the master ABA account with the Federal reserve and settlement with internal partner businesses as well as management of GL and DDA balances related to other domestic bank partnerships such as Wells Fargo, and US Bank. Further expectations include assisting with projects, system conversions and strategic initiatives.

　　Job Grade: C12

　　Location: O'Fallon, MO

　　Job Family Group:

　　Operations - Core

　　Job Family:

　　Operations Support

　　Time Type:

　　Full time

　　Primary Location:

　　Ofallon Missouri United States

　　Primary Location Salary Range:

　　$72,880.00 - $109,320.00

　　Citi is an equal opportunity and affirmative action employer.

　　Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

　　Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

　　View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

　　View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

　　View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

　　Citi is an equal opportunity and affirmative action employer.

　　Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.