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Operations Technology Systems Administrator
Operations Technology Systems Administrator-March 2024
Grand Rapids
Mar 28, 2026
About Operations Technology Systems Administrator

  Description

  Quality, Service, Collaboration, Courage. Do you exhibit these values and wish to be around others that do too? Are you interested in making a difference in your community and the world? Are you looking for a place where you can grow and learn in a diverse, community-minded culture? If these statements resonate with you, Grand River Aseptic Manufacturing (GRAM) welcomes you to apply to join our community of dedicated individuals improving lives every day.

   

  Overview of this Position:

  The Operations Technology Systems Administrator supports the Operations process in maintaining the smooth operation of all Serialization Application Systems and services as well as assisting in maintaining related hardware. Performs other duties as assigned to support a fast-paced pharmaceutical manufacturing environment.

   

  Non-Negotiable Requirements:

  Minimum 2 years Information Technology System Administration experience, with Pharmaceutical IT experience preferred.

  Bachelor of Science in Computer Science or comparable work experience.

  Strong working knowledge of common computer software applications such as Microsoft Office, Internet Explorer, and Mozilla Firefox.

  Ability to work within an After Hours On-Call Rotation in conjunction with the rest of the IT Department, focusing on Serialization support.

  Preferred Requirements:

  Experience with regulatory compliance/pharmaceutical GMP preferred.

  Experience with Microsoft SQL Server including creating/editing tables and queries preferred.

  Responsibilities Include (but are not limited to):

  Create, maintain, and revise all documentation pertaining to Serialization Applications and processes; Adhere to proper cGMP documentation standards and practices.

  Develop a strong professional relationship with vendors, co-workers, and clients.

  Collaborate and communicate with vendors and other departments in the research, development, implementation, and support/troubleshooting of new and existing Serialization Application Systems.

  Display a proactive methodology in regard to prioritizing and multi-tasking daily tasks and long-term projects.

  Execute changes to Serialization Applications by following approved Change Control procedures.

  Monitor, maintain, and troubleshoot Serialization Applications, processes, and equipment.

  Provide and maintain training and technical documentation for all staff members.

  Work with end users and clients to resolve technical issues and problems.

  Full job description available during formal interview process.

   

  What Sets GRAM Apart from Other Employers:

  MEDICAL BENEFITS starting day 1: Blue Cross Blue Shield medical and dental, vision, life insurance, and disability benefits are available to you and your family on your first day of work, with the company paying for 75% of the cost! Once eligible for the 401(k) program, all your contributions are immediately 100% vested, and you are immediately vested in GRAM contributions as well. We also offer generous off-shift premiums!

  Paid VOLUNTEERISM starting day 1: GRAM encourages giving back to our community by offering 16 hours of paid volunteer time per calendar year!

  PTO: Full-time employees accrue up to 17 days of time off per calendar year. You choose how to use this time for your vacation, sick, or mental health needs!

  WELLNESS TIME OFF: We offer all employees one (1) paid day of Wellness Time Off (WTO) per quarter to invest in self-care, take some downtime, or whatever you choose.

  PAID HOLIDAYS: We offer 10 paid holidays per calendar year with immediate eligibility!

  PAY: Depends on Experience and is discussed during the interview process.If you meet the required criteria listed above

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