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Operations Supervisor
Operations Supervisor-May 2024
Roanoke
May 10, 2025
About Operations Supervisor

  Patterson isn't just a place to work, it's a partner that cares about your success.

  One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

  Job Summary

  Supervises the daily operations of warehouse associates in assigned department. This position works in partnership with the Department Manager or Operations Manager to support the achievement of delivering results in the fulfillment center.

  Essential Functions

  To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.

  Operations

  Keeps accurate records of assigned department – Shipping, Receiving, Inventory, Returns

  Conduct routine audits and alert Manager of any irregularities of product inventory or processes (i.e. count and location errors, shortages and damages).

  Maintains facility organization and cleanliness

  Identifies and addresses any safety hazards

  Maintains housekeeping standards and ensures that all sanitation requirements are met

  Responsible for the entire production flow

  Responsible for the unloading, staging and put away of merchandise and materials

  Performs cycle counts

  Evaluates product placement, storage bins and manages expirations

  People & Talent Management

  Provides direction, assigns responsibilities and motivates the team to achieve department goals

  Encourage the growth of all direct and indirect reports through skill development and goal setting

  Hold direct reports accountable for meeting performance standards and departmental performance goals

  Mentor employees, measure performance, and complete regular performance reviews

  Resolve employee issues in an effective and consistent manner

  Communicates fulfillment center, network and corporate information during daily start up meetings

  Creates a positive work environment that promotes creativity, team work and recognition

  Aids in establishing, supporting or promotion of location and network activities that are designed to strengthen and improve teamwork and moral

  Provides training and coaching to Warehouse associates

  Determines proper staffing levels to ensure that all productivity levels remain current

  Participates in the performance review process and makes recommendations for promotions and identifies needs for disciplinary action when appropriate

  Reviews and correct timecards for accurate submission to payroll

  A dditional functions

  In addition to the essential functions listed above, the incumbent may perform the following additional functions.

  Performs duties within the warehouse if the business needs arise

  Performs other duties as assigned

  Job Qualifications

  Required Qualifications

  High School Diploma or GED

  1 or more years in a Patterson Fulfillment Center or equivalent experience

  Proven soft skills – analytical, problem solving, communication, interpersonal

  Organized, strong attention to detail

  Demonstrated success in prioritizing and time-management

  Preferred Qualifications

  Associates Degree or equivalent combination of education and work experience

  Previous experience with SAP and utilizing inventory systems

  Previous Management experience

  Working Conditions

  Material and Equipment Directly Used:

  General warehouse equipment

  General office equipment

  MS Office, Shipping and proprietary inventory management software

  Physical Demands

  Moving 75% of the time

  Frequently grasp, reach, bend and stoop in narrow/confined spaces

  Lift and carry up to 55 pounds, team lift 56 to 100 pounds: continuous, moderate or occasional heavy physical activity

  Must be able to be on your feet both walking and in a standing position more than 6 hours per day

  Must be able to operate forklift

  Must be able to position self to lift, move, open and flatten boxes and packaging

  Environmental Factors

  The fulfillment center is a warehouse for the storage and fulfillment of dental, production animal, and companion animal supplies and equipment. In general, the building’s primary work area consists of pallet storage racking, roller storage and small item storage shelving. The facility uses powered conveyor systems for the transportation of products. Pallet jacks and forklifts are used for palletized products. Some positions require use of safety equipment, which is provided as needed.

  What's In It For You: (http://www.pattersoncompanies.com/careers/default.aspx#section=benefits)

  We provide competitive benefits, unique incentive programs and rewards for our eligible employees:

  Full Medical, Dental, and Vision benefits and an integrated Wellness Program.

  401(k) Match Retirement Savings Plan.

  Employee Stock Purchase Plan (ESPP).

  Paid Time Off (PTO).

  Holiday Pay & Floating Holidays.

  Volunteer Time Off (VTO).

  Educational Assistance Program (Tuition Reimbursement).

  Full Paid Parental and Adoption Leave.

  LifeWorks (Employee Assistance Program).

  Patterson Perks Program.

  EEO Statement

  EOE, including disability/vets.

  We are Patterson. We welcome you.

  At Patterson Companies, we live our values everyday. With more than 8,000 employees worldwide, we're responsible for providing dentists, veterinarians, animal producers, and farmers with the support they need to keep us and our animals healthy.

  An Equal Opportunity Employer

  Patterson Companies, Inc., is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

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