Job Description:

　　At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

　　One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

　　Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

　　Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

　　Job Description:

　　This role is responsible for providing analytical support in a Global Markets operations function for one or more operations product areas. These individuals are responsible for the analysis and resolution of highly complex operations problems and initiatives requiring exceptional handling and/or coordination of multiple operational and/or product specialists to resolve. They may manage projects and/or the introduction of new initiatives, systems, products/services and processes and coordinate necessary expertise across multiple operations functions and/or products.

　　Global Markets Shared Operations (GMSO) Fees and Billing team have an exciting opportunity available for a talented manager to work in a dynamic and growing billing team. The Global Fees and Billing team are responsible for managing a wide variety third party billing across Global Markets. The Billing team provide billing services across product which provides our talented group with opportunities to partner with senior stakeholders across the Front-Line Unit, COO group, Finance, Vendor Managers, Senior Operations Management as well as many others.

　　Candidate will have responsibility for managing the Exchange-Traded Derivatives (ETD) receivables team as well as the reconciliation of specific settlement flows and products for the ETD lines of business. The successful candidate will provide governance to the processing teams in India and manage a team in Chicago whilst also working to ensure that a robust control framework is in place and that the process is run in a risk controlled environment. The successful candidate will drive process improvement opportunities, new process integration, regulatory reform or any other associated initiatives.

　　Responsibilities:

　　• Confirms loan documentation for accurate trade settlements

　　• Partners with Sales Associates, Traders, Research Analysts, trading counterparties, internal and external attorneys, administrative agent banks, and various other internal operations groups

　　• Manages post-trade management and logistics, settlement pricing and closing coordination

　　• Analyses and resolves highly complex operational problems

　　• Supports ad hoc projects for new processes or industry initiatives

　　• Processes loans end-to-end with accurate data input into various credit and operating systems

　　• Managing ETD client invoicing, communications and queries.

　　• Timely response to client queries regarding the settlement of their invoices

　　• Ensure books and records are updated after our monthly process

　　• Establish good working relationships internally with the technology,

　　• Ensure accurate daily reporting on controls

　　• Develop and maintain procedures.

　　• Ensure compliance with target control standards.

　　• Provide internal and external training where required

　　This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

　　Managerial Responsibilities:

　　• Diversity & Inclusion: Creates an inclusive team where members are treated fairly and respectfully.

　　• Manager of Process & Data: Demonstrates and expects process knowledge, data-driven decisions, simplicity and continuous improvement.

　　• Enterprise Advocate: Delivers clear and concise messages that motivate, convey the "why" and connect contributions to business results.

　　• Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.

　　• People Manager & Coach: Knows and develops team members through coaching and feedback.

　　• Financial Steward: Manages expenses and demonstrates an owner's mindset.

　　• Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.

　　• Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.

　　Required Skills:

　　• Decision Making

　　• Conflict Resolution

　　• Change Management

　　• Collaboration - Clear communicator both written and verbal with both internal departments and external clients / counterparties; Ability to liaise with all levels of the firm and people with different experiences and backgrounds.

　　• Critical Thinking

　　• Analytical Thinking

　　• Data Analysis - Competent Excel skills and the ability to manipulate data

　　• Learning Agility - Highly motivated strong self-starter who has the initiative and drive to come into an area and learn quickly and progress and a good experience of people management

　　• Multitasking - Ability to work under pressure and maintain high standards when dealing with tight deadlines, high volumes and demanding trading desks and clients.

　　• Strategic Thinking

　　• Problem Solving - Ability to demonstrate problem solving skills, manage and resolve queries independently

　　• Time Management - Must be able to prioritize and work to deadlines and ensure queries resolved in a timely manner; Meticulous attention to detail and deadlines

　　• Relationship Building - Client facing experience or ability to conduct discussions with clients in a confident manner; Excellent Client focus - ability to build strong relations with internal and external clients to provide top tier client service

　　• Risk Management

　　• Teamwork- Strong teamwork skills

　　• Flexible, enthusiastic and hard-working approach

　　Desired Skills:

　　• Ability to manage and resolve queries independently and able to demonstrate a logical approach to problem solving

　　• Ability to communicate clearly and precisely in both written and verbal context

　　• Ability to work under pressure and maintain high standards when dealing with tight deadlines, high volumes and demanding clients

　　• Ability to partner with key stakeholders from front office sales and trading, Finance and the COO group

　　Shift:

　　1st shift (United States of America)

　　Hours Per Week:

　　40