Operations ManagerJob Category Sales and Customer SupportLocation Pleasant Grove, UtahReq. ID 213213Job Type Full-time

　　Tesla participates in the E-Verify ProgramWhat to Expect

　　The Operations Manager is responsible for delivering an exceptional experience to our customers, developing team members, and managing day-to-day vehicle delivery operations. Our managers must deliver excellent results and achieve goals quarter after quarter, month after month, on all aspects of customers, people, operations, and financials.

　　The ideal candidate has the technical acumen to communicate effectively with internal teams, excellent time-management abilities, and is passionate about leading change while inspiring teams. This role directly supports Tesla's mission by ensuring an exceptional and memorable buying experience for our customers.

　　To succeed at Tesla, you must be energetic, highly organized, and hard-working. You should have a passion for sustainable energy and the ability to create exceptional customer experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.What You'll Do

　　Lead Delivery Vehicle Preparation Team and managing documentationManage vehicle prep operations tasks and projects including but not limited to vehicle movement coordination in vehicle lots and delivery bays, delivery schedule monitoring, vehicle repairs, detailer performance, lot organization and maintenance, and coordinator supportMeet and exceed KPI and partner to achieve sales and delivery targets along with PandL requirements for respective locationProactively mediate and resolve any customer concerns regarding vehicle preparation and qualityRecruit, train, and develop management team and employees ensuring all positions are filled in a timely mannerProvide regular feedback to all employees and ensure employee adherence to Tesla policies, dress code, and grooming guidelinesEnsure facility maintenance and showroom presentation adhere to the brand standard and control store expenses, continually striving to reduce costsWhat You'll Bring

　　Bachelor's Degree, 2+ years of equivalent experience with proven track record of meeting or exceeding goals in a service-focused industry, or equivalent

　　Proven capacity to lead field, technical repair, or manufacturing teams in a fast-paced, technology driven environment with strong customer facing responsibilitiesExcellent communication, time-management, and problem-solving skills, and an ethical execution of Tesla standardsAbility to develop collaborative relationships as a well-respected, trusted partnerAbility to work evening hours, weekends, and holidays in a retail environmentValid driver's license in country of employmentAbility to obtain appropriate state licensing, where applicableCompensation and BenefitsBenefits

　　Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:*  Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction*  Family-building, fertility, adoption and surrogacy benefits*  Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution*  Company Paid (Health Savings Account) HSA Contribution when enrolled... For full info follow application link.

　　Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status,gender identity or any other factor protected by applicable federal, state or local laws.