Do you want a job that is both fulfilling and stimulating? BYU's Office of Information Technology (OIT) offers the unique opportunity to work with foundational and leading-edge technologies to support our nationally ranked university. We impact thousands of members of the campus community every day, while helping students learn and grow through hands-on experience. We care about our employees and their work-life balance, which is evident through flexible schedules and remote work opportunities when possible. Our goal is to help you build a range of skills and advance in your career while supporting our mission. OIT has a positive, uplifting environment that promotes collaboration, integrity, and fun.  

　　Job Summary 

　　An Operations Engineer is responsible for the overall operational health, efficiency, and reliability of technology systems and applications. This includes optimizing and maintaining the operational aspects of our systems and applications. You will work closely with development and IT teams to implement automation, monitor system performance, and ensure seamless deployments. The ideal candidate will have a strong background in both software development and IT operations, with a focus on enhancing overall system monitoring, reliability, and efficiency.  

　　Details of Essential Functions: 

　　Operations Support   

　　Collaborate with development teams to understand application requirements and infrastructure needs. Monitor system performance and implement proactive measures to ensure high availability. Troubleshoot and resolve operational issues, participating in on-call rotations as needed. Identify performance issues and troubleshoot or escalate. Perform root cause analysis and troubleshooting. Engineering 

　　Implement and maintain monitoring, alerting, and logging systems for timely issue identification. Install and configure disaster recovery for applications or systems. Perform load, regression, and integration testing. Collect and maintain application logs. Collaborate with stakeholders to define and document operational procedures and best practices. Review applications for security vulnerabilities Perform system integration with other systems. Perform systems testing. *What BYU can offer you: *

　　22 vacation days and 12 sick days accrual  13 calendar holidays 401k matchingNo-cost participation in a retirement savings programTuition benefits for you and your familyExcellent medical/dental benefitsShort- and long-term disability benefitsPaid parental and maternity leaveWellness programs On-campus parkingFree UTA passes for you and your dependents. Discounts at the BYU Store and on the many events at BYU ...And much, much more.*What we are looking for: * 

　　*Education and Experience:  * 

　　*This position provides an opportunity for people of varying levels of skill.  If you have a lot of education, experience, and skill, we'll compensate you accordingly.  If you are early in your career, this could be a great opportunity for you, too.  Different levels of pay are assigned by the hiring department depending on experience/education/skills and business needs.  * 

　　* *

　　Professional (Level 54T): Bachelor 's degree and 2 years of engineering experience required or an equivalent combination of relevant education and experience. Supervision experience preferred (full-time or part-time). ($83,000 to $107,500 approximate starting salary range) 

　　* *

　　Senior Professional (Level 55T): Bachelor 's degree and 5 years of engineering experience required, or master's degree and 3 years of engineering experience. A minimum of 2 years of technical supervisory experience r quired (part-time or full-time) included in the general experience required. ($96,500 to $125,000 approximate starting salary range) 

　　*Skills, abilities, or knowledge: * 

　　You are not required to have experience in all areas listed below. What you don't know we can teach you. We are seeking the most qualified candidates; the more you have, the more likely you are to be selected. Compensation will be commensurate with experience and skills. 

　　For this position, we are looking for someone with experience and expertise in core systems engineering skills and the specific technical skills listed below. We are looking specifically for individuals with skills and experience related to operations system engineering.  

　　To be successful in this position, a person should have, at a minimum, a solid understanding and working knowledge of many of the following technical skills: 

　　Monitoring Tools: Proficiency in using and configuring monitoring tools such as Nagios, Zabbix, Prometheus, Grafana, or similar solutions. Logging Systems: Experience with log management systems like Humio or similar solutions. Scripting and Automation: Strong scripting skills in languages like Python, Bash, or PowerShell for automation and customization of monitoring solutions. Databases: Knowledge of database systems and the ability to monitor their performance (e.g., MySQL, PostgreSQL) Network Monitoring: Understanding of network monitoring protocols and tools (e.g., SNMP, Wireshark) Operating Systems: Proficiency in administering and monitoring various operating systems (e.g., Linux, Windows). Infrastructure Components: Understanding of server hardware, storage, and virtualization technologies. Cloud Platforms: Familiarity with cloud platforms such as AWS, Azure, and the ability to monitor cloud-based services. Networking: Knowledge of network protocols, routing, and troubleshooting. Problem-Solving: Strong troubleshooting skills to identify and resolve issues quickly. Documentation: Ability to document monitoring configurations, procedures, and incident reports. Communication Skills: Effective verbal and written communication skills to collaborate with cross-functional teams. Security Monitoring: Understanding of security monitoring concepts and practices. Organization: Ability to manage and prioritize multiple tasks and projects effectively. 

　　Understanding and experience with the following, while not required, are highly preferred: 

　　Software development experience and best practices  API Integration Application development frameworks (Java, C/C++, C#, PHP, NodeJS, etc.) High level of communication skills across internal and external organizations  Infrastructure ascode experience (Cloud Formation or Terraform) Understanding of basic networking (IPv4, CIDR, firewalls). Previous experience in IT monitoring, network operations, or system administration roles 

　　Employee Class: Staff (Full-Time)Work Location: Provo Campus

　　Desired Start Date: As soon as possibleJob Close Date: 01/25/2024

　　Pay Level: 54T/55T

　　Approximate Starting Salary: Depends on qualifications; see approximate starting salary ranges for each level in the "Education and Experience" section above

　　Documents Required at time of Application:Required: Cover Letter, Resume

　　Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.

　　Brigham Young University is an equal opportunity employer, including disability and protected veteran status.

　　*Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Ga