Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

　　What you will be doing

　　About us:

　　World Courier:

　　Our commitment to People, Quality and Innovation means we deliver career opportunities that few others can match. From our beginnings 50 years ago couriering time sensitive high importance documents to today's cutting edge logistics solutions for Cell & Gene Therapies that save lives, we now have over 3,000 employees at 140 offices in more than 50 countries worldwide AmerisourceBergen is now Cencora, ranked #11 on the Fortune 500.For more information visit: www.worldcourier.com.

　　#INDWC #LI-Onsite

　　The Role:

　　We're hiring an Operation and Customer Executive to join our busy and fast-growing Operations and Customer Services team based in Lisbon, Portugal.

　　What you'll be doing:

　　Engage in effective personal communication with customers, colleagues, and suppliers.Maintain effective relationships with clients and proactively support their complex needs.Ensure all shipments and customs requirements are handled according to company and international regulations.Calculate, prepare, and present quotes for external and internal customers in line with established guidelines and policies.React flexibly to deviations in shipments and provide customers with suitable and efficient solutions.Generate sales leads and collaborate with sales on identification and development of potential and existing accounts.Monitor, tracks, edits, and maintains jobs (Exports /Imports) in ongoing shipments in the Transport Management System.Keep clients fully updated as to the status of their shipments, especially in regard to any delays, monitors shipments during the transport and reacts flexibly to any deviation from the plan.Orders drivers (pickup / delivery of shipments at the customer, delivery / pickup of shipments at the freight-company)Manages the storeroom (packaging, supplies, cooling-media, etc.)Controls the gel packs stock in the fridge and freezer.

　　Cold Chain Management Specific Tasks:

　　Determine which shipping system should be used for any given cold chain shipment.Enter clear pick up and special delivery instructions advising both origination and destination office on how the cold chain shipment should be managed.Communicate any temperature results to the client as soon as the delivery has taken place after reviewing the results to check any deviations.

　　What your background should look like

　　What you'll have:

　　Proficiency with working tools such as PowerPoint, Excel and WordFluency in EnglishStrong communication skills - both verbal and writtenAbility to independently manage multiple tasks, work under pressure and meet deadlines.Able to provide relevant ad-hoc information on request.Excellent organizational and time management skills.Dependable, Reliable and TrustworthySelf-motivated, positive disposition and flexible attitudeAbility to work as team player and independently.Remains calm under pressureAttention to detail and able to prioritize workload.Strong Team player - able to work constructively with colleagues inside and outside the department to ensure the best possible service is always provided to the client.

　　Salary - Competitive salary package and excellent employee benefits

　　Excellent Employee Benefits:

　　22 days holiday per year.Private Healthcare InsuranceTrue Blue reward SchemeAnnual performance-based pay reviewAnnual Staff eventsCareer Progression OpportunitiesA unique opportunity to work for a Global purpose led organization.

　　What Cencora offers

　　We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

　　To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

　　For details, visit https://www.virtualfairhub.com/amerisourcebergen

　　Schedule

　　Full time

　　Affiliated Companies

　　Affiliated Companies: World Courier de Portugal, Lda.

　　Equal Employment Opportunity

　　Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

　　The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

　　Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned