Operations Consultant - Equipment Finance & Leasing Operations

　　Chicago, Illinois

　　Job Description:

　　At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

　　One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

　　Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

　　Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

　　The Operations Consultant will work in concert with the Operations Manager and will be responsible for the day-to-day management of specific functions within a single site/business operations unit.

　　Job Description:

　　This job is responsible for the day-to-day resolution of complex problems and the research and execution of complex transactions for a single site/business unit or smaller business unit(s). Key responsibilities include strategically advising upon the design, development, and implementation of products, systems, and services using discretion within the project management methodologies.

　　Responsibilities:

　　Independently coordinate preparation and review of loan/lease documentation, funding and booking/set-up on front end system of record (Rapport) for a variety of Vendor/Customer relationships following established guidelines specific to each

　　Performing assigned tasks quickly and efficiently, responding to requests for information, communicating issues to appropriate parties and ensuring that responses to Vendors/Customers (internal and external) are prompt, professional and courteous

　　Responsible for providing a consistently high level of service to Vendors/Customers in a timely manner

　　Interface on a daily basis with Operations Manager, internal associates, credit underwriters, group managing director, portfolio manager and customers as required

　　Update Exceptions Tracking System for receipt of loan monitoring requirements, post close

　　Interface with Records Administration to ensure proper routing and scanning of documents

　　Exceptions escalation/reporting/resolution in conjunction with Operations Manager and local Credit team

　　Utilization and review of a variety of systems and reporting tools required in the support of all above-mentioned tasks

　　Advises on the design, development, and implementation of complex products, systems, and services in an operations environment using discretionary judgment

　　Advises on projects and directs activities of a team related to special initiatives

　　Advises as a technical expert in assigned area, providing an understanding of the business unit's operations processes and implications on other groups within the operations function

　　Consults on present-state, develops alternative future-state approaches, and facilitates implementations by creating a clear and coherent approach to guide effective program/initiative setup, execution, and control

　　Identifies and recommends responsibilities and accountabilities for key programs/projects

　　Required Skills:

　　Experience with documentation review within financial industry

　　Experience with Equipment Finance documentations (commercial lease/loans)

　　Customer and Client Focus

　　Detail oriented with ability to multi-task & time management skills

　　Collaboration & teamwork abilities

　　Critical thinking & problem solving abilities

　　Analytical thinking & decision making skills

　　Risk Management & Issue Management

　　Self-starter with excellent oral & written communication skills

　　Presentation Skills

　　Desired Skills:

　　Adaptability

　　Proficient in Microsoft Excel & Word

　　Risk management

　　Influencing skills

　　Shift:

　　1st shift (United States of America)

　　Hours Per Week:

　　40

　　Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

　　To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

　　To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

　　Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

　　To view Bank of America’s Drug-free workplace and alcohol policy, CLICK HERE .