Overview

　　JOB SUMMARY: Performs a variety of administrative and clerical tasks to support Operations activities.

　　Hours for this role are Wednesday- Saturday 6:00am - 4:30pm

　　$20/ hour

　　Experience the QCD difference! Due to high growth in our nationwide business, we are expanding distribution operations in Greenwood, IN.

　　With QCD, it’s not just a job, it’s a career. Our associates take pride in servicing iconic customers with our best in class equipment.

　　WHO WE ARE

　　Quality Custom Distribution (QCD) is a wholly-owned subsidiary of Golden State Foods, one of the largest diversified suppliers to the Quick Service Restaurant industry. QCD provides custom distribution services to iconic customers throughout the United States. QCD is a multi-stop, regional delivery service with a focus on customer service.

　　Our business philosophy actively supports our associates through our four Core Values:

　　Treat others like you want to be treated.

　　Make the best product.

　　Give the customer a fair deal.

　　Maintain the highest standards.

　　Our comprehensive benefits include medical, dental, and vision after 30 days of employment; and paid vacation/holidays/sick leave.

　　Responsibilities

　　ESSENTIAL FUNCTIONS:

　　Performs administrative and clerical tasks, including data entry and report generation, to support the timely, accurate, and thorough maintenance of files, logs, and records and to support compliance with GSF, DOT, and other regulatory policies and procedures. (50%)

　　Provides support and assistance to supervisors and drivers in the dispatch office to ensure high levels of productivity and smooth operations. (15%)

　　Prepares and maintains daily paperwork for drivers and the warehouse, including driver DOT files, to ensure confidentiality, accuracy, and timeliness. (15%)

　　Extracts relevant driver data from the XATA system to provide supervisors with the information required to counsel drivers. (15%)

　　Prepares a variety of documents and reports for store deliveries to ensure accurate and timely customer service. (5%)

　　Performs other related and assigned duties as necessary.

　　LEADERSHIP/MANAGEMENT RESPONSIBILITY

　　Not applicable.

　　PERFORMANCE CATEGORIES

　　Productivity/quality standards: accuracy, timeliness, thoroughness

　　Customer and vendor relations

　　Customer satisfaction

　　Communication

　　Professional attitude and demeanor

　　Organization and attention to detail

　　Teamwork within the department and across departments

　　Project/assignment standards

　　Qualifications

　　MINIMUM QUALIFICATIONS: Education and experience equivalent to:

　　Education/Certification:

　　High school diploma or equivalent

　　Experience:

　　2 years of relevant work experience in a warehouse/transportation environment

　　Knowledge, Skills and Abilities

　　PC word processing/spreadsheet software- Excel/ JDE/ JDA

　　General warehouse/transportation operations

　　Relevant department concepts, procedures, and regulations

　　Customer service concepts and techniques

　　Basic office equipment and machinery

　　Filing and record-keeping procedures and systems

　　DOT regulations, policies, and procedures

　　XATA computer system

　　Skill and ability to:

　　Identify problems or irregularities for early resolution

　　Communicate and coordinate effectively with internal and external customers verbally and in writing

　　Read and process written information with a high degree of accuracy

　　Prepare a variety of administrative documents and reports

　　Work effectively in a general business environment, with a focus on high levels of quality and customer service

　　Act in accordance with GSF’s Values and Creed

　　LocationUS-IN-Greenwood

　　Job ID 2024-18539

　　Category Warehousing