Overview

　　At Ascend, we’re excited about professionals who are fired up about our liberal arts program, positive approach to discipline, and commitment to serve all students. Join us as we foster innate curiosities, encourage discussion and debate, and guide students to think their own way through to answers.

　　The operations associate is the first and primary point of contact to the school for parents, visitors, community members, and other external parties. The assistant warmly, courteously, and effectively interacts with these parties, ensuring that their experience of the school is consistently positive. The operations assistant provides a centralized administrative resource to the school and fulfills a range of administrative duties.

　　Why extraordinary professionals choose Ascend

　　Ascend is a network of K-12 public charter schools serving 4,000 students across 10 schools in Central Brooklyn. Our mission is to lead our students on a great intellectual journey, providing them with an exceptional education and placing them firmly on the path to success in college and beyond.

　　We guide our students to think critically and independently and to enjoy education as an end in itself. We teach a rich and rigorous liberal arts curriculum that nurtures students’ natural curiosity about the world. We foster a positive, non-punitive school culture where students feel connected, empowered, and safe to take academic risks. Even our school buildings are designed to reflect our high aspirations for teaching and learning and the notable accomplishments that occur within our walls.

　　To create this kind of vibrant learning community, we invest heavily in our faculty by providing ongoing professional training and support, and encourage our educators to collaborate closely and push each other to achieve great outcomes. Watch Ascend in action.

　　Responsibilities

　　The operations associate must be present and engaged from 7:20 am to 4:20 pm, Monday through Friday, except holidays, and work occasional evenings on weeknights and weekends, including parent events. This position has a year-round schedule, with time-off for school holidays and vacation. Additionally, the operations assistant will

　　Greet all visitors and controlling access to the schoolServe as gatekeeper to address questions and minimize interruptions of the school administration and instructional teamsSet the tone for the school’s warm and professional cultureAnswer phone calls, directing calls, taking messages, placing outgoing calls, making public address announcements, sending robo callsEnsure the school’s main office environment is at all times clean, neat, organized and orderlyCollect and maintain forms and other records, securing missing forms, and ensuring the confidentiality of all scholar recordsUse the school’s student information system (SIS) to reconcile scholar attendance dailyProduce accurate and timely student attendance reportsUsing the SIS and other systems (infinite campus, school mint, ATS, illuminate) to maintain and update all scholar contact/demographic informationProcess late scholar arrivals and following up with families of absent scholarsEnsure scholars leave only with authorized parents or guardiansEnsure memos, notices, and other school-specific documents are delivered, collected from classrooms and processed dailyOccasionally assist the school nurse with the handling of sick studentsPlan and prepare for school events and activitiesCreate purchase orders in Excel daily for invoices with missing purchase orders, required to document all accounting platforms network wideScan all purchase orders and invoices with supporting documents, and upload to Bill.com to be reviewed, submitted and approved by School Director, DOO & CFOContact numerous vendors via phone and to obtain quotes and reconcile discrepanciesTrack supplies inventory, resulting in a regularly positive and relatively productive office environmentAssist director of operations with special/time-sensitive projects throughout the year, including but not limited to: summer inventory, school year startup, scholar enrollment, assemblies, and end of year closeoutUpdate dismiss sheets daily for classrooms and distributes to staffRecord and track uniform violationsServe food items, ensuring each student receives proper meal components and portion sizesComply with HACCP and Food Safety processesCheck station before, during, and after shift for proper set-up and cleanlinessAssist in the maintenance of food service facilities in a clean and orderly conditionMaintain all temperature logs up to date and ensuring all meals are in the correct temperature for serviceOccasionally, clean and sterilize dishes, kitchen utensils, equipment, and facilitiesMaintain equipment in station area, and in assisting with cleaning, sanitation, and organization of the kitchen and storage areas on a daily basisTake note of how students respond to food and report back which items are popular and unpopularPerforming additional duties designated by the director of operations for the school’s successful functioning

　　Staff and reporting relationships

　　The operations associate reports to the director of operations.

　　Qualifications

　　Bachelor’s degree or two or more years of experience in an office environment, preferably an education-related organizationExperience with data management systems, similar to Infinite Campus, Illuminate DNA, Automate The Schools (ATS), preferredPassion and commitment to urban education and our ultimate goal of closing the achievement gapA “can do” attitude and the enthusiasm to be a hard-working, team player who is relentless in the pursuit of the school’s academic objectivesAn openness to accept and implement feedback and engage in a process of self-improvementA winning personality and a professional demeanor that conveys warmth, caring, responsiveness, and a desire to help at all timesAn interest in people and the capacity to connect sincerely and appropriately with children and their parentsStrong organizational skills and thorough attention to detailEffective communication skills in speaking and writingAbility to juggle multiple tasks of varying complexity and to stay organized in a fast-paced environmentAbility to work independently and as part of a teamRobust computer skills, including proficiency with Microsoft Office

　　Compensation

　　Initial salary offers for this position range from $58,500 - $70,000. Salaries are determined using an equitable compensation scale that accounts for years of experience and levels of attained education.

　　Diversity at Ascend

　　Ascend is committed to building a diverse and inclusive community, both through our hiring practices and our focus on creating a culture and environment where diverse perspectives, ideas, and identities are valued and integrated into our way of working and educating students. Ascend staff represent a wide diversity of racial, socio-economic, gender, religious, and national identities—opening a window to the entire Ascend community on the richness of humanity. We welcome all applicants who share our mission and vision to join us in our deeply consequential work.

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