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Operations Associate, Newport
Operations Associate, Newport-March 2024
Sacramento
Mar 19, 2026
About Operations Associate, Newport

  Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting services. Newport offers comprehensive plan solutions and consulting expertise to plan sponsors and the advisors who serve them. As a provider and partner, Newport is independent, experienced, and responsive.

  Job Summary : Perform duties to ensure all retirement transactions are processed timely and accurately, working within the limits of standard practice.

  .

  Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions .

  Completion of daily recordkeeping Operations processing volumes and related tasks in accordance with Newport service level agreements

  Completes Quality Assurance work flow steps for transactions as required in the work flow system

  Works cross functionally to maintain reconciled positions within the Trust/Custodial accounts

  Understands plan setting requirements and specifications to identify potential transactional issues

  Maintains data within the recordkeeping and ancillary systems

  Utilizes custodial and ancillary systems as required

  Pursues resolution of aged items with internal departments and service partners

  Researches and resolves any issues that occur through the client and/or client service managers

  Manages multiple tasks effectively by balancing high productivity with excellent service quality

  Adheres to all Newport standard operating procedures and controls

  Works in a fast-paced, dynamic environment with a high degree of urgency and accuracy

  Regular, reliable and punctual attendance

  Management Responsibilities: None

  Required Education, Experience and certificates, licenses, registrations

  1+ years of experience in a corporate environment

  Strong MS Office skills to include Excel

  Preferred (but not required) education or skills for this role are

  Bachelor’s degree in a business related field

  2+ years of experience working in a related position in the retirement services sector

  Prior experience with Relius and/or DST/SS&C TRAC recordkeeping administration system

  Familiarity with trading and cash reconciliation concepts

  Competencies:

  Teamwork

  Client Focus

  Critical Thinking

  Time Management

  Resilience

  Attention to Detail

  Planning and Organizing

  Written and Verbal Communications

  Collaboration

  OTHER DUTIES

  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

  TRAVEL: Up to 5%

  Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.

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