Operations AdvisorJob CategorySales & Customer Support

　　LocationMechanicsburg, Pennsylvania

　　Req. ID216411

　　Job TypeFull-time

　　Tesla participates in the E-Verify ProgramWhat to Expect

　　As a Tesla Operations Advisor, your primary focus is on enhancing operational efficiency to boost store productivity. Your role is pivotal in supporting and enabling our Customer Experience, Tesla Advisors, and Management teams by providing them with the tools they need to meet and surpass their targets. Your proactive organizational support is crucial for maximizing performance and productivity. We are seeking a candidate with both the skills to create an exceptional client experience and a genuine commitment to the cause of sustainable energy.What You'll Do

　　Prepare customer loan and DMV documents and collaborate with other employees to ensure successful delivery appointmentsDemonstrate expertise in selling the Tesla eco-systemOperationalize Tesla Scheduling Service Calendar and oversee facilities and fleet managementMaintain brand and EHS standards, cascading feedback to local teamsManage expenses and execute keyholder responsibilities including opening/closing of store and conducting morning/evening huddlesCompile reports for performance improvement and support new hire onboarding and trainingPerform additional responsibilities as assigned to meet business needWhat You'll Bring

　　At least 1 year of related experienceProactive team member and ability to develop collaborative relationshipsHighly organized and excellent written and verbal communication skillsProficient with Microsoft Office Suite and CRM tools (Salesforce preferred)Ability to work evening hours, weekends, and holidays in a retail environmentAbility to obtain appropriate state licensing, where applicable. Must have a valid driver's license in country of employment.This role requires you to possess a Motor Vehicle Salesperson License issued by Pennsylvania State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the licensing office nearest you in state of employment.Compensation and Benefits

　　Benefits

　　Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deductionFamily-building, fertility, adoption and surrogacy benefitsDental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contributionCompany Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSAHealthcare and Dependent Care Flexible Spending Accounts (FSA)LGBTQ+ care concierge services401(k) with employer match, Employee Stock Purchase Plans, and other financial benefitsCompany paid Basic Life, AD&D, short-term and long-term disability insuranceEmployee Assistance ProgramSick and Vacation time (Flex time for salary positions), and Paid HolidaysBack-up childcare and parenting support resourcesVoluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insuranceWeight Loss and Tobacco Cessation ProgramsTesla Babies programCommuter benefitsEmployee discounts and perks program

　　Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.For quick access to screen reading technology compatible with this site  (free step by step ). Please contact  for additional information or to request accommodations.Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our

　　Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.