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Operational Risk Manager
Operational Risk Manager-February 2024
White Plains
Feb 10, 2026
About Operational Risk Manager

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

The anticipated salary range for this role is between $135,000.00 and $181,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

Role Description

Reporting to the Operational Risk Officer Director, the incumbent supports the Second Line of Defense Risk Management Department Americas Division’s (RMDAD) Operational Risk and Other Risks Group (ORORG) in accordance with US Regulations, Head Office policies and industry practices for Risk Management.

The Risk Management Department is the Second Line of Defense in its role of monitoring and assessing business practices related to the risk appetite framework for SMBC. Within RMDAD, the Operational and Other Risk Group implements an Operational Risk framework independent of the businesses’ risk appetite statements. The individual is responsible for supporting execution of the various Operational Risk Programs across multiple businesses, group companies, and functions of the bank.

Role Objectives:

Serve as a subject matter expert and a central point of contact to the assigned assessment areas with regards to all Operational Risk matters

Oversee implementation of Risk and Control Self-Assessment (RCSA), Key Risk Indicators (KRIs), Loss Data Collection, and other programs that are under the purview of Operational Risk team

Participate in New Product Assessment process and any other risk management activities/programs

Obtain detailed understanding of all relevant policies and procedures and ensure assessment area alignment

Support the department in developing reporting for internal use and governance committees on both a regular and ad-hoc basis

Regularly provide review and challenge on RCSAs, KRIs, loss events, and other matters

Work with internal partners to define and monitor Key Risk Indicators (KRIs) for assigned assessment areas

Assist with special projects, when necessary, intended to enhance the Operational Risk Management Framework

Qualifications and Skills

7+ years of work experience in financial services

In-depth knowledge of enterprise Operational Risk Management is highly desired

Bachelor’s degree

Strong organizational skills, with proven ability to successfully manage multiple, concurrent priorities

Detail oriented with proven ability to question the status quo and apply effective challenge, as appropriate

Strong interpersonal and communications skills to successfully interface across various levels and maintain solid working relationships

Ability to operate with minimal level of supervision

Additional Requirements

DI Commitment

Responsible for fostering a culture of diversity and inclusion, holding leaders accountable for creating an inclusive environment through awareness and practice of equity in recruiting, developing, and promoting diverse talent.

SMBC’s employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. SMBC provides reasonable accommodations for employees and applicants with disabilities consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know at [email protected].

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