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Operational Readiness Engagement Manager
Operational Readiness Engagement Manager-March 2024
Mississauga
Mar 29, 2026
About Operational Readiness Engagement Manager

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  Date:Feb 10, 2024

  Location: Mississauga, ON, CA

  Company: Hatch

  Requisition ID: 91135

  Job Category: Operational Performance

  Location: Mississauga, ON, Canada

  Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining (https://www.hatch.com/Projects/Metals-And-Minerals) ,energy (https://www.hatch.com/Projects/Energy) , andinfrastructure (http://bit.ly/HatchProjectsInfrastructure) , our10,000 colleagues (http://bit.ly/3l3V1N3) in150 countries (https://bit.ly/2TTgBIl) tirelessly work toward bettering the industries in which we operate. With practical solutions that are safe, innovative and sustainable, we think globally while acting locally.

  Do you have a passion for industrial operations and operational performance? Do you wish to make a strategic difference with clients by advising them on how to successfully integrate organizational changes generated by their capital projects or how to improve their current performance?

  At Hatch you will be part of an employee-owned multidisciplinary professional services firm that delivers a comprehensive range of technical and strategic services, including consulting, technology, engineering, process development, project and construction management to the Mining, Metallurgical, Energy, and Infrastructure sectors. We are widely recognized for our ability to bridge the gaps between research and innovative technologies, and between engineering and reliable operations. The firm is particularly known for working with senior client management to develop business strategies; managing and optimizing production; executing projects that involve the scale-up of process technologies; and managing commissioning, start-ups and ramp-ups. We have delivered unprecedented business results for our clients through a commitment to quality, lower operating costs, more efficient utilization of capital assets, higher standards for safety and risk management, faster start-ups and continuous performance improvements in all projects and programs.

  Scope of Position:

  Hatch is seeking a highly accomplished individual to lead and drive Operational Readiness and Ramp up services across Hatch’s business spectrum of vertical markets in North America. Reporting to the Regional Director of CORE (Commissioning, Operational Readiness and Ramp-up Excellence), the Engagement Manager will lead teams of specialists and analysts mandated with finding the best solutions for clients across the firm’s mining, metals, energy and infrastructure businesses. They combine consulting process expertise with deep technical expertise to deliver on Hatch’s reputation of excellence, engagement to clients and development of the business.

  The scope also includes delivering expert services to senior executives for operational readiness, ramp-up, operational improvement support and asset management.

  The position will be based in our Mississauga area office and will require 30%-50% travel.

  As the successful candidate, you will:

  Work with the CORE Regional leaders to further refine and implement the strategic direction for the North America CORE group, which includes:

  Refining the strategic road map and existing business plans, expanding and improving market penetration, and enhancing our competitive edge.

  Ensuring that organizational capability is in place by which to deliver on the group's regional plans, projects and tasks on time and budget.

  Championing the group's interests to major clients and internal stakeholders.

  Providing ongoing direction and developmental support to the team. Continuing to build world-class capabilities and regional leadership. Focusing the team to drive and accelerate the growth of the business, new market development, regional leadership and profitability.

  Lead the expansion of the CORE business and brand into North American markets and engage with strategic stakeholders as needed.

  Remain abreast of the industry, competitors and trends with a view to ensuring that the firm's regional services best align to market needs. Constantly develop and review client’s approach.

  Manage and execute tailor-made operational services and transition to operation programs for clients to meet their economic objectives, using connected, high-performance tools and best practices.

  Work closely with client operation teams on its operational readiness, commissioning and ramp up projects. Assisting with the project risk evaluations and management processes, leading start up planning activities, holding workshops, assessments, and developing business philosophy and operational strategy.

  Provide technologies and solutions in close collaboration with Hatch’s Digital and Technical Group to improve our clients’ business and future needs.

  You bring to the role:

  A bachelor’s degree in Engineering, Finance or Business, or an equivalent combination of education and professional experience;

  12+ years within a heavy industry environment such as mining, metals, energy or infrastructure sectors;

  Demonstrated operational experience (in a supervisory capacity) in areas of Asset Management, Operations or Maintenance.

  A strategic mindset, with excellent English communication skills, good interpersonal skills and a willingness to roll-up your sleeves.

  Highly collaborative, strong team orientation well-suited to building consensus in a global concern.

  Experience with project and team management.

  Excellent analytical and summarization skills.

  Strong ability to influence and negotiate with others to obtain the best results for the benefit of our clients’ projects and organizations.

  Sensitivity to client needs and the ability to establish sustainable, open, and honest relationships.

  Willingness and ability to travel across the country and internationally for work.

  The following is considered an asset:

  Cross-functional experience and exposure to a variety of roles and responsibilities within operations (site management, production, maintenance, health, safety, environment and community, warehouse and inventory management, etc.)

  Proven experience in building practices focused on operational improvement, operations readiness, commissioning, and ramp up. Consulting experience in the mining and metals, energy, or infrastructure sectors.

  Experience in managing or executing large-scale operational projects, and proven business development skills.

  MBA or EMBA on business administration, strategy, finance, or any other relevant field.

  Why join us?

  Work withgreat people (https://bit.ly/36124ja) to make a difference

  Collaborate on excitingprojects (http://bit.ly/HatchProjects) to develop innovative solutions

  Top employer (https://bit.ly/3p39hIa)

  What we offer you?

  Flexible work environment

  Long term career development

  Think globally, work locally

  Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed.

  We're committed to fostering a workforce that reflects thediversity (http://bit.ly/2JuRZAT) of thecommunities (https://bit.ly/2kx24hB) in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran, or any other protected status. If you have any accommodation requirements, please let us know. We'll do our best to meet your needs in accordance with applicable local legislation.

  Job Segment: Sustainability, Consulting, Manager, Engineer, Warehouse, Energy, Technology, Management, Engineering, Manufacturing

  Apply now »

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