Job Number 24010195

　　Job Category Food and Beverage & Culinary

　　Location Gaylord National Resort & Convention Center, 201 Waterfront Street, National Harbor, Maryland, United States

　　Schedule Full-Time

　　Located Remotely? N

　　Relocation? N

　　Position Type Non-Management

　　Gaylord Entertainment

　　JOB DESCRIPTION

　　Job Title: Runner F&B

　　Department: F&B Outlet

　　Company: Gaylord Hotels

　　Reports To: GM Restaurant

　　Supervises: N/A

　　Job Description Date: 10/03/06

　　Job Purpose: Two to three sentences describing the overall purpose of the job

　　Transport food orders from the kitchen to the appropriate guest. Assist in serving food as required.

　　Job Responsibilities: Maximum of ten responsibilities, in order of percentage of time spent on functions from longest to shortest; do not list anything that does not represent at least 10% of the job’s time. Please include supervisory responsibilities.

　　1.

　　Transport food orders from the kitchen to the appropriate guest table.

　　2.

　　Review order before delivery to ensure accuracy.

　　3.

　　Perform side duties as required.

　　4.

　　Maintain thorough knowledge of the menu, current promotions and daily specials.

　　Maintain cleanliness of restaurant and kitchen areas.

　　Adhere to all policies and procedures including HACCP, OSHA and sanitation guidelines.

　　7.

　　Perform other duties as assigned.

　　Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities.

　　Education High school diploma or equivalent preferred.

　　Experience Good communication skills required. Six months customer service experience preferred.

　　Licenses/Certifications Food Handler’s Certification and Alcoholic Beverage Commission (ABC) card may be required.

　　Management Activities: Check all that apply

　　Interview, select and train STARS

　　Set and adjust their rates of pay and hours of work

　　Direct the work of STARS

　　Appraise STARS productivity and efficiency for the purpose of recommending promotions or other changes in status

　　Handle STAR complaints

　　Discipline STARS

　　Plan the work

　　Determine the techniques to be used

　　Apportion the work among the STARS

　　Determine the type of materials, supplies, machinery, equipment or tools to be used or merchandise to be bought, stocked and sold

　　Control the flow and distribution of materials or merchandise and supplies

　　Provide for the safety and security of the employees or the property

　　Plan and control the budget

　　Monitor or implement legal compliance measures

　　Customarily and regularly direct the work of at least 2 or more full-time STARS or their equivalent (1 full-time STAR at 40 and 2 half-time STARS at 20 hours each , are equivalent to 2 full-time STARS).

　　Authority to hire or fire other STARS, or makes suggestions and recommendations as to the hiring, firing , advancement, promotion or any other change of status of other employees are given particular weight.

　　Discretion & Independent Judgment: Answer all questions and provide multiple specific examples.

　　Question Answer ( If yes, give multiple examples)

　　Does this position have authority to formulate, affect, interpret, or implement management policies or operating practices? No

　　Does this position have authority to commit the employer in matters that have significant financial impact? No

　　Does this position have authority to waive or deviate from established policies and procedures without prior approval? No

　　Does this position have authority to negotiate and bind the company on significant matters? No

　　Is this position involved in planning long or short-term business objectives? No

　　Does this position represent the company in handling complaints, arbitrating disputes or resolving grievances? No

　　Does this position have authority to make an independent choice, free from immediate direction or supervision or make decisions or recommendations that may occasionally be reviewed, revised or reversed? No

　　Physical Requirements: Indicate requirements that are representative of those that must be met to successfully perform the essential duties of this job.

　　Ability to speak and hear. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 5 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.

　　Additional physical and visual requirements (check all that apply)

　　x Identify and distinguish colors

　　x Stand for long periods of time

　　x Walk extended distances

　　x Lift/carry 6-25 lbs.

　　x Lift/carry 26-50 lbs.

　　Lift/carry over 50 lbs.

　　x Reach hands and arms in any direction

　　Kneel and/or stoop repeatedly

　　Other:

　　Working Conditions: Indicate the environmental aspects of the job.

　　Continually works in normal office conditions and in close proximity to others.

　　Additional working conditions (check all that apply)

　　x Outdoor weather conditions

　　x Extreme cold (non-weather)

　　x Extreme heat (non-weather)

　　x Wet or humid conditions

　　x Near moving or mechanical parts

　　On high precarious places

　　x With fumes or airborne particles

　　x Near toxic or caustic chemicals

　　x Near risk of electrical shock

　　Near loud noises

　　In areas of strong vibration

　　x Other: Varying schedule to include evenings, holidays, weekends and overtime as business dictates

　　For Compensation Department Use Only

　　Final Job Title: Runner F&B Compensation Analyst DK/CMc

　　Approved Job Grade: 1 Date Job Evaluated: 10-5-06

　　Approved FLSA Status: Non-Exempt Job Family: F&B

　　Incentive Plan: Customer Sat Bonus EEO Category: Service Workers

　　Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

　　Why have less when you can have MORE — all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel—offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.