Job Description

　　The work location of this position is in Lowell, MA.

　　The Massachusetts Department of Developmental Services (DDS) would like to announce the availability of a full-time Office Support Specialist I position working in Lowell, MA

　　Duties and Responsibilities (these duties are a general summary and not all inclusive):

　　The Office Support Specialist will provide general office and clerical support to the Area Director, Assistant Area Director and the Service Coordinator Supervisors. Exercises sound judgement and discretion in handling confidential information and will be required to demonstrate a strong degree of decision making, and knowledge of the department. Manages office support functions including record keeping, inventory, office supplies, regional purchasing. Serves as point person and area expert for various agencies database systems such as Meditech, PAM (Participant Allocation Management) and HCSIS (Health and Community Services Information System). Works with the Revenue office and waiver management unit and manages assigned area projects including mass mailings and information gathering for the Revenue Department. Trains and supports Area Office Staff in the techniques and procedures in the operation of computer equipment, software and various databases when needed.

　　The schedule for this position will be Monday-Friday 8:45 AM-5:00 PM

　　Days off: Saturday and Sunday

　　About the Department of Developmental Services

　　The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

　　For more information about our agency and programs, visit: www.mass.gov/dds

　　Pre-Offer Process:

　　A criminal and tax history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori and click on "Information for Job Applicants."

　　Recommended candidates must successfully complete pre-employment screening which includes:

　　• Disabled Persons Protection Commission (DPPC) Abuse Registry Search: https://www.mass.gov/info-details/dppc-abuser-registry

　　• Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori

　　• National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. https://www.mass.gov/lists/dds-fingerprint-background-checks

　　Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

　　If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form

　　For help logging into/resetting your MassCareers profile, please call the Employment Service Center at 617-979-8500.

　　For questions concerning the information in this requisition, please contact the Human Resources Field Office at 617-894-4633.

　　Qualifications

　　First consideration will be given to those applicants that apply within the first 14 days.

　　Office Support Specialist I:

　　Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in administrative work experience or (B) any equivalent combination of the required experience and the substitutions below:

　　Substitutions:

　　I. An Associate's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.

　　II. An Associate's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.

　　Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

　　Educational substitutions will only be permitted for a maximum of two years of the required experience.

　　Comprehensive Benefits

　　When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

　　Want the specifics? Explore our Employee Benefits and Rewards!

　　COVID Vaccine

　　As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption.

　　An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

　　The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.